We reflect on two museum visiting experiences that adopted the strategy of
interpersonalization in which one visitor creates an experience for another. In the Gift app …

The capture and analysis of diverse data is widely recognized as being vital to the design of
new products and services across the digital economy. We focus on its use to inspire the co …

La técnica de diseño de personas, proveniente del entorno del diseño centrado en el
usuario, puede emplearse como herramienta en el diseño de mejoras para la difusión del …

Personalising museum mobile guides is widely acknowledged as being important for
enhancing the visitor experience. Due to the lack of information about an individual visitor …

Museums have employed video games in their exhibitions to foster visitors' participation and
improve their learning process through a positive experience. In this work, we present …

As digital cultural collections become increasingly sophisticated in their scope and
functionality, there is a need to build an in-depth understanding concerning the information …

Among more dramatic effects, the COVID-19 scenario also raised the need for new online
information and communication services, promoting the spread of software solutions whose …

The personalized fruition of cultural heritage, especially with the health crisis we are
currently experiencing, poses challenges to the learning and educational processes that …

Museum ubiquitous visitors need personalized services according to their requirements. For
providing personalized services to the museum's ubiquitous visitors, this paper presents the …

Personalization in computer-based systems aims at supporting users individually, by
tailoring various system characteristics and components according to their respective needs …