The Internet of Things (IoT) represents a comprehensive environment that consists of a large
number of smart devices interconnecting heterogeneous physical objects to the Internet …

We have presented a review of the challenges facing business PM. These challenges are
categorized into three challenges:(1) between business and IT, difficulty of deriving IT goals …

Purpose The purpose of this paper is to investigate the relations among soft skill, information
technologies and Big Data for building a possible bridge able to link human and technology …

Performing business process analysis in healthcare organizations is particularly difficult due
to the highly dynamic, complex, ad hoc, and multi-disciplinary nature of healthcare …

Nowadays, there is a trend in automating repetitive tasks in order to reduce human errors or
costs. Digitization asks for new strategies in business processes. Robotic Process …

During the last ten years the approach to business management has deeply changed, and
companies have understood the importance of enforcing achievement of the goals defined …

Organisations are increasingly focusing on their business processes (BPs) to excel. Since
the journey towards process excellence is challenging, various authors have proposed a …

Predictive business process monitoring (PBPM) is a class of techniques designed to forecast
future behaviour of a running process instance or the value of process-related metrics like …

Most organizations have some kind of process-oriented information system that keeps track
of business events. Process Mining starts from event logs extracted from these systems in …

Purpose–The purpose of this paper is to explore if there is a common ground for the
definition of business process management (BPM) and BPM‐systems, as well as the critical …