Promoting customer value co-creation through social capital in online brand communities: The mediating role of member inspiration

Y Cao, J Lin, Z Zhou - Computers in Human Behavior, 2022‏ - Elsevier
This study aims to investigate how social capital can promote customer value co-creation
behavior in Online Brand Communities (OBCs). It further explores the mediating role of …

Green market orientation, green value-based innovation, green reputation and enterprise social performance of Ghanaian SMEs: the role of lean management

E Afum, Y Agyabeng-Mensah, C Baah… - Journal of Business & …, 2023‏ - emerald.com
Purpose This study aims to investigate the intervening role of lean management (LM) in the
direct relationships between green market orientation, green value-based innovation, green …

Factors impacting research productivity of academic staff at the Iraqi higher education system

AS Jameel, AR Ahmad - International Business Education Journal, 2020‏ - papers.ssrn.com
Research productivity is a vital element in enhancing the university ranking and, it is an
important metric to measure the performance of academic staff. The purpose of this study is …

The role of e-service quality and mediating effects of customer inspiration and satisfaction in building customer loyalty

M Saha, D Mukherjee - Journal of Strategic Marketing, 2022‏ - Taylor & Francis
The study aims to assess the influence of e-service quality (e-SQ) on customer inspiration
(CI) and customer satisfaction (CS), and the impact of CI on customer loyalty (CL) for online …

How to inspire customers via social media

H Sheng, P Yang, Y Feng - Industrial Management & Data Systems, 2020‏ - emerald.com
Purpose Social media has emerged as a new marketing channel and an important source
for customer inspiration. Understanding the sources and consequences of customer …

Eco-market orientation in the logistics industry: a conveyor belt for achieving organizational outcomes via green logistics practices

E Afum, Y Agyabeng-Mensah, C Baah… - … International Journal of …, 2022‏ - emerald.com
Purpose The compounding impacts of climate change has mobilised unstinting endeavours
of researchers, ecologists and corporate leaders to explore new ways for the logistics …

Not inspired enough: the mediating role of customer engagement between YouTube's perceived advertising value and customer inspiration

MS Fayyaz, AZ Abbasi, K Altaf, N Alqahtani, DH Ting - Kybernetes, 2025‏ - emerald.com
Purpose This study investigates two important research questions. First, does YouTube
advertising create value for customers to activate their inspired-by state (motivation), or does …

Strategi Bertahan dan Pemasaran Online di Masa Pandemi Covid-19 UKM Kota Bandung Studi Kasus Usaha Kecil Rajut

D Abdurohim, Y Susila… - Kebijakan: Jurnal Ilmu …, 2023‏ - journal.unpas.ac.id
Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis strategi bertahan dan
strategi pemasaran online usaha kecil rajut di masa pandemi COVID-19 di Bandung …

The Influence of Customer Inspiration on Social Media Marketing Toward Architectural Service Purchase Intention

S Wissen, L Anatan - Jurnal Manajemen dan …, 2023‏ - jurnalmanajemen.petra.ac.id
Social media has been used as a marketing tool by architecture firms to generate purchase
intention. However, inspiration as a motivating internal response is needed to achieve the …

Customer-defined market orientation, brand image and customer satisfaction: A mediation approach

MR Khan, NR Khan, VVR Kumar, VK Bhatt… - SAGE …, 2022‏ - journals.sagepub.com
Over the past two decades, marketing literature has classified market orientation's nature,
antecedents, and consequences as intra-organizational phenomena. Most studies focus on …