Objective: The study's goal is to find out how customer satisfaction in the Malaysian banking
sector is affected by high-quality service. Theoretical framework: The study also looked into …

The existence of banking institutions has an important role in the country's economy.
Banking institutions have three main functions, namely financial intermediary, agent of …

More high-rise buildings are being constructed in urban areas due to rapid urbanization and
population growth. The trend for such buildings spread throughout the world. For instance …

The growth of coffee shops in Indonesia is increasing, and the number of enthusiasts in the
coffee world is increasing. With so many new coffee shops being established, many …

Regardless of the rise in the number of online banking users in Indonesia, its adoption and
customers satisfaction on online banking services are still below the anticipated levels. The …

The purpose of this study is to explain the role of brand image and customer commitment in
mediating the effect of service quality on customer loyalty. The population in this study is …

The research attempted to study the factors affecting customer engagement and satisfaction
in the Indian telecom market. The research objectives for the given study are: to find the …

Online transactions make it easy for people to get products or sell the products through
online applications. The success and failure of online sales depends on how satisfied and …

Purpose: This study aims to deploy the SERVQUAL model to identify the citizen satisfaction
factor of the service quality at the local government, Kaeng Khoi Municipality. Methodology …

Customer-based brand equity is seen as an aspect of perceived value, association and
brand awareness in customers' mind. Especially, in the case of tangible products, this issue …