The article proposes to construct and analyze the research landscape on the sustainability
performance evaluation of agricultural cooperatives' operations. The research was …

Logistics service quality (LSQ) is one of the key influential factors in the success of an
ecommerce business. In view of the complexity of the topic, this paper proposes a novel …

As Cooperativas de Produção Agropecuária (CPA) têm se consolidado no cenário
econômico e social por sua característica específica de unir o desenvolvimento econômico …

Service quality is regarded as the key factor in obtaining competitive advantage. However,
service and physical products differ fundamentally, and the voice of customers is generally …

Government institutions need to assess how well they meet the needs of their customers,
and what their customers think about the quality of the services they provide. This is aligned …

Service quality is a critical element for fashion boutique operations. However, owing to
limitation of resources, fashion boutiques usually cannot afford to establish a very formal …

In competitive markets, agribusiness firms have embarked on improving their service quality
for building and maintaining a profitable relationship with their customers. However, such …

Currently, there has been little research or exploration about cooperatives' communication
efforts and strategies when communicating with their members. Integrating social media …

Cooperatives, formally established to enhance social welfare and local economic
development, often face pressures that divert them from these foundational goals and lead …

This study attempts to assess member satisfaction in agricultural cooperatives by use of
SERVQUAL model. The SERVQUAL model was developed in 1988 by Zeithaml …