We review the operations research/management science literature on data‐driven methods
in retail operations. This line of work has grown rapidly in recent years, thanks to the …

With rapid economic growth largely fueled by digital technologies, online reviews are among
the new wave of technologies that still make a significant contribution to this new digital …

Facing fierce competition, e-commerce platforms are implementing various promotional
strategies to attract consumers. Based on real-world transaction data from the largest online …

In this paper, we study an automated warehousing system, where racks are moved by robots
to multiple workstations so that pickers at each workstation can retrieve the products from the …

New technologies and innovative business models are leading to connected, shared,
autonomous, and electric solutions for the tomorrow of urban transport and logistics (UTL) …

Problem definition: Providing fast and reliable delivery services is key to running a
successful online retail business. To achieve a better delivery time guarantee policy, we …

E-commerce platforms have an informational advantage over their third-party sellers,
leading to the common belief that a platform's market entry would harm sellers with similar …

While high-speed railway (HSR) often brings regional prosperity and a boom in real estate, it
is unclear how the housing vacancy rate (HVR) changes after the opening of HSR. We …

The design of online policies for stochastic matching and revenue management settings is
usually bound by the Bayesian prior that the demand process is formed by a fixed-length …

The field of operations management has witnessed a fast-growing trend of data analytics in
recent years. In particular, spurred by the increasing availability of data and methodological …