Synthesizing customer satisfaction and loyalty through contractors' service quality and brand image

CCMT Win, TC Dodanwala… - Engineering, Construction …, 2024‏ - emerald.com
Purpose The present study developed an integrated model to evaluate the relationship
between service quality, brand image, customer satisfaction and customer loyalty in the …

Governance practices of large construction projects

D Rahman, TC Dodanwala, DS Santoso - Innovative Infrastructure …, 2024‏ - Springer
Performance improvement of large construction projects in India has been a challenge in the
recent past. Effective governance, from project inception to completion, can significantly …

Cultural intelligence and cooperation in the construction industry: the mediating role of trust

KK Paing, TC Dodanwala, DS Santoso - Journal of Engineering …, 2024‏ - emerald.com
Purpose This study aims to investigate the mediating role of trust in the relationship between
cultural intelligence (CQ) and cooperation among construction professionals. Furthermore …

[HTML][HTML] The elephant in the room: How personal and workplace traits shape role stress in the construction industry

TC Dodanwala, D San Santoso - Geomatica, 2024‏ - Elsevier
Geographical regions shape workplace stress, as each location presents distinct
environmental, cultural, and socioeconomic conditions. These regional variations contribute …

[HTML][HTML] Exploring Bid/No-Bid Decision Factors of Construction Contractors for Building and Infrastructure Projects

KM Aldossari - Buildings, 2024‏ - mdpi.com
While contractors may experience financial failure if they bid on an inappropriate project,
bidding on the right project may allow them to profit substantially. Therefore, understanding …

Assessment of the influence of macroeconomic factors on participation of indigenous firms in Tanzania construction industry

M Makoye - International Journal of Construction Management, 2024‏ - Taylor & Francis
Participation of indigenous firms in a construction industry is an engine for industrial growth
in develo** countries. Despite its importance, indigenous firms suffer from poor …

[PDF][PDF] SURVIVAL CHALLENGES FACED BY THE SMALL-SCALE BUILDING CONTRACTORS IN SRI LANKA

R Nuwandhara, AS Perera… - Proceedings The 12th …, 2024‏ - researchgate.net
The construction industry is a significant contributor to the socio-economic development of
Sri Lanka, and small-scale contractors play a crucial role in this industry. However, their …

Improving Supplier Relations and Supply Chain Management for a Case Company

W Shah, V Koskinen - 2024‏ - theseus.fi
To stay competitive in the global market, companies must have strong supply chain
management and harmonious supplier relationships. Global supplier in the forestry industry …

[CITATION][C] Latest Publications in Construction Management: July 2023

TC Dodanwala - 2023

[CITATION][C] Latest Publications in Construction Management: November 2023

TC Dodanwala - 2023