[HTML][HTML] Machine learning in business process management: A systematic literature review

S Weinzierl, S Zilker, S Dunzer, M Matzner - Expert Systems with …, 2024 - Elsevier
Abstract Machine learning (ML) provides algorithms to create computer programs based on
data without explicitly programming them. In business process management (BPM), ML …

[PDF][PDF] Bringing light into the darkness-A systematic literature review on explainable predictive business process monitoring techniques

M Stierle - 2021 - researchgate.net
Predictive business process monitoring (PBPM) provides a set of techniques to perform
different predic tion tasks in running business processes, such as the next activity, the …

Prescriptive business process monitoring for recommending next best actions

S Weinzierl, S Dunzer, S Zilker, M Matzner - International conference on …, 2020 - Springer
Predictive business process monitoring (PBPM) techniques predict future process behaviour
based on historical event log data to improve operational business processes. Concerning …

[HTML][HTML] Process data properties matter: Introducing gated convolutional neural networks (GCNN) and key-value-predict attention networks (KVP) for next event …

K Heinrich, P Zschech, C Janiesch, M Bonin - Decision Support Systems, 2021 - Elsevier
Predicting next events in predictive process monitoring enables companies to manage and
control processes at an early stage and reduce their action distance. In recent years …

Design and evaluation of a process-aware recommender system based on prescriptive analytics

M De Leoni, M Dees, L Reulink - 2020 2nd International …, 2020 - ieeexplore.ieee.org
Process-aware Recommender systems (PAR systems) are information systems that aim to
monitor process executions, predict their outcome, and recommend effective interventions to …

An experimental evaluation of process concept drift detection

JN Adams, C Pitsch, T Brockhoff… - Proceedings of the …, 2023 - dl.acm.org
Process mining provides techniques to learn models from event data. These models can be
descriptive (eg, Petri nets) or predictive (eg, neural networks). The learned models offer …

Automatically reconciling the trade-off between prediction accuracy and earliness in prescriptive business process monitoring

A Metzger, T Kley, A Rothweiler, K Pohl - Information Systems, 2023 - Elsevier
Prescriptive business process monitoring provides decision support to process managers on
when and how to adapt an ongoing business process to prevent or mitigate an undesired …

Optimizing resource allocation based on predictive process monitoring

G Park, M Song - IEEE Access, 2023 - ieeexplore.ieee.org
Recent breakthroughs in predictive business process monitoring equip process analysts
with predictions on running process instances, supporting the elicitation of proactive …

Using reinforcement learning to optimize responses in care processes: A case study on aggression incidents

BJ Verhoef, X Lu - International Conference on Business Process …, 2023 - Springer
Previous studies have used prescriptive process monitoring to find actionable policies in
business processes and conducted case studies in similar domains, such as the loan …

Predictive and prescriptive business process monitoring with reinforcement learning

S Kotsias, A Kerasiotis, A Bousdekis… - Novel & Intelligent …, 2022 - Springer
Nowadays, more and more process data are automatically recorded by information systems,
and made available in the form of event logs. In this context, process mining enables …