[HTML][HTML] Artificial intelligence (AI) applications for marketing: A literature-based study

A Haleem, M Javaid, MA Qadri, RP Singh… - International Journal of …, 2022 - Elsevier
Artificial Intelligence (AI) has vast potential in marketing. It aids in proliferating information
and data sources, improving software's data management capabilities, and designing …

Future of artificial intelligence and its influence on supply chain risk management–A systematic review

AD Ganesh, P Kalpana - Computers & Industrial Engineering, 2022 - Elsevier
Abstract Supply Chain Risk Management (SCRM) is a rapidly growing field of research
encompassing identification, assessment, mitigation, and monitoring of the risks or …

Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility

SF Wamba - International Journal of Information Management, 2022 - Elsevier
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

[HTML][HTML] Artificial intelligence (AI) competencies for organizational performance: A B2B marketing capabilities perspective

P Mikalef, N Islam, V Parida, H Singh… - Journal of Business …, 2023 - Elsevier
Abstract The deployment of Artificial Intelligence (AI) has been accelerating in several fields
over the past few years, with much focus placed on its potential in Business-to-Business …

The effect of AI-based CRM on organization performance and competitive advantage: An empirical analysis in the B2B context

S Chatterjee, NP Rana, K Tamilmani… - Industrial Marketing …, 2021 - Elsevier
Organizations have cultural-cognitive and regulative as well as normative elements that
impact their employees. Organizations, by definition, cannot achieve a pure, stable state and …

What impacts customer experience for B2B enterprises on using AI-enabled chatbots? Insights from Big data analytics

AK Kushwaha, P Kumar, AK Kar - Industrial Marketing Management, 2021 - Elsevier
Many B2B firms have widely accepted AI-based chatbots to provide human-like service
interaction at different customer touchpoints in recent years. One of the objectives behind …

Marketing analytics capability, artificial intelligence adoption, and firms' competitive advantage: Evidence from the manufacturing industry

MA Hossain, R Agnihotri, MRI Rushan… - Industrial Marketing …, 2022 - Elsevier
Data-driven analytics and artificial intelligence (AI) have become the most crucial aspects of
today's industrial marketing management. Although many firms have embraced analytics …

Artificial intelligence: The light and the darkness

D Grewal, A Guha, CB Satornino… - Journal of Business …, 2021 - Elsevier
That artificial intelligence (AI) has the potential to provide significant benefits is generally
accepted by both practitioners and scholars. However, the dark side of AI is less discussed …

Applications of artificial intelligence in B2B marketing: Challenges and future directions

M Moradi, M Dass - Industrial Marketing Management, 2022 - Elsevier
With the growing popularity of artificial intelligence (AI) transforming business-to-business
(B2B) marketing, there is a growing demand to comprehensively understand the adoption …

Detecting fake news and disinformation using artificial intelligence and machine learning to avoid supply chain disruptions

P Akhtar, AM Ghouri, HUR Khan, M Amin ul Haq… - Annals of operations …, 2023 - Springer
Fake news and disinformation (FNaD) are increasingly being circulated through various
online and social networking platforms, causing widespread disruptions and influencing …