Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
This article presents a state-of-the-art systematic review of the evolution and structure of
empirical research on customer experience in hospitality and/or tourism settings based on …
empirical research on customer experience in hospitality and/or tourism settings based on …
Conceptualising co-created transformative tourism experiences: A systematic narrative review
abstract Transformative tourism experiences (TE) have powerful personal and societal
implications due to life-changing capacities when consumers subsume their experiences …
implications due to life-changing capacities when consumers subsume their experiences …
Exploring memorable cultural tourism experiences
Cultural tourism is a significant element of tourism for many destinations; nevertheless,
relatively little is known about the contributing factors that form the overall cultural travel …
relatively little is known about the contributing factors that form the overall cultural travel …
Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation
This study examines tourist loyalty in creative tourism comprising of experience quality,
perceived value, satisfaction, and motivation as its antecedents and assesses the mediation …
perceived value, satisfaction, and motivation as its antecedents and assesses the mediation …
The potential for tourism and hospitality experience research in human-robot interactions
The potential for tourism and hospitality experience research in human-robot interactions |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …
Tourist experience quality and loyalty to an island destination: The moderating impact of destination image
This study aims to explore the relationships among tourist experience quality, perceived
value, perceived price reasonableness, tourist satisfaction with tour experience, and loyalty …
value, perceived price reasonableness, tourist satisfaction with tour experience, and loyalty …
The relationships among nostalgic emotion, destination images and tourist behaviors: An empirical study of Istanbul
Although a consensus exists in the literature regarding the operationalization of the affective
component of destination image, interestingly there is no agreement on the …
component of destination image, interestingly there is no agreement on the …
The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation
This study proposes and examines a behavioral intention to re-experience model consisting
of experience quality, perceived value, satisfaction, and push–pull motivation factor as the …
of experience quality, perceived value, satisfaction, and push–pull motivation factor as the …
Tourists' approach to local food
Although there are various studies that explore tourist behavior in certain settings such as
travel and accommodation, the impact of local food on tourist experience is often neglected …
travel and accommodation, the impact of local food on tourist experience is often neglected …
Impacts of authenticity, degree of adaptation and cultural contrast on travellers' memorable gastronomy experiences
Gastronomy is an essential component of the travel experience and isbecoming one of the
“best things to do” in many destinations. Impressions gained from local food coupled with …
“best things to do” in many destinations. Impressions gained from local food coupled with …