Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis

H Kim, KKF So - International Journal of Hospitality Management, 2022 - Elsevier
This article presents a state-of-the-art systematic review of the evolution and structure of
empirical research on customer experience in hospitality and/or tourism settings based on …

Conceptualising co-created transformative tourism experiences: A systematic narrative review

MWY Teoh, Y Wang, A Kwek - Journal of Hospitality and Tourism …, 2021 - Elsevier
abstract Transformative tourism experiences (TE) have powerful personal and societal
implications due to life-changing capacities when consumers subsume their experiences …

Exploring memorable cultural tourism experiences

S Seyfi, CM Hall, SM Rasoolimanesh - Journal of Heritage Tourism, 2020 - Taylor & Francis
Cultural tourism is a significant element of tourism for many destinations; nevertheless,
relatively little is known about the contributing factors that form the overall cultural travel …

Tourist loyalty in creative tourism: the role of experience quality, value, satisfaction, and motivation

D Suhartanto, A Brien, I Primiana… - Current Issues in …, 2020 - Taylor & Francis
This study examines tourist loyalty in creative tourism comprising of experience quality,
perceived value, satisfaction, and motivation as its antecedents and assesses the mediation …

The potential for tourism and hospitality experience research in human-robot interactions

VWS Tung, R Law - International Journal of Contemporary Hospitality …, 2017 - emerald.com
The potential for tourism and hospitality experience research in human-robot interactions |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …

Tourist experience quality and loyalty to an island destination: The moderating impact of destination image

H Moon, H Han - Journal of Travel & Tourism Marketing, 2019 - Taylor & Francis
This study aims to explore the relationships among tourist experience quality, perceived
value, perceived price reasonableness, tourist satisfaction with tour experience, and loyalty …

The relationships among nostalgic emotion, destination images and tourist behaviors: An empirical study of Istanbul

AE Akgün, HA Senturk, H Keskin, I Onal - Journal of Destination Marketing …, 2020 - Elsevier
Although a consensus exists in the literature regarding the operationalization of the affective
component of destination image, interestingly there is no agreement on the …

The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation

D Dean, D Suhartanto - Asia Pacific Journal of Tourism Research, 2019 - Taylor & Francis
This study proposes and examines a behavioral intention to re-experience model consisting
of experience quality, perceived value, satisfaction, and push–pull motivation factor as the …

Tourists' approach to local food

T Sengel, A Karagoz, G Cetin, FI Dincer… - Procedia-Social and …, 2015 - Elsevier
Although there are various studies that explore tourist behavior in certain settings such as
travel and accommodation, the impact of local food on tourist experience is often neglected …

Impacts of authenticity, degree of adaptation and cultural contrast on travellers' memorable gastronomy experiences

C Antón, C Camarero, M Laguna… - Journal of Hospitality …, 2019 - Taylor & Francis
Gastronomy is an essential component of the travel experience and isbecoming one of the
“best things to do” in many destinations. Impressions gained from local food coupled with …