A meta-analysis of antecedents and consequences of trust in mobile commerce

S Sarkar, S Chauhan, A Khare - International Journal of Information …, 2020 - Elsevier
Awareness of antecedents and consequences of trust in m-commerce can enable m-
commerce service providers to design suitable marketing strategies. Present study …

Impact of digitalization on customers' well-being in the pandemic period: Challenges and opportunities for the retail industry

U Akram, MT Fülöp, A Tiron-Tudor, DI Topor… - International Journal of …, 2021 - mdpi.com
Order increases, supply chain disruptions, changing customer behavior, store closures, and
more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly …

Mobile food ordering apps: An empirical study of the factors affecting customer e-satisfaction and continued intention to reuse

AA Alalwan - International Journal of Information Management, 2020 - Elsevier
Mobile food ordering apps (MFOAs) have been widely considered in the restaurant sector as
innovative channels to reach customers and provide them with high-quality services …

[HTML][HTML] Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail

O Tyrväinen, H Karjaluoto, H Saarijärvi - Journal of Retailing and Consumer …, 2020 - Elsevier
This study examines the effects of personalization and hedonic motivation on customer
experience and its loyalty outcomes in omnichannel retail context. The study develops eight …

Social commerce website design, perceived value and loyalty behavior intentions: The moderating roles of gender, age and frequency of use

S Molinillo, R Aguilar-Illescas, R Anaya-Sánchez… - Journal of Retailing and …, 2021 - Elsevier
Drawing on the stimulus-organism-response (SOR) framework, a model is tested that
improves the understanding of customer loyalty toward social commerce websites. The …

[HTML][HTML] Use and behavioural intention of m-payment in GCC countries: Extending meta-UTAUT with trust and Islamic religiosity

WA Alkhowaiter - Journal of Innovation & Knowledge, 2022 - Elsevier
Mobile payments and their applications have grown lucratively across the globe. Yet limited
studies have attempted to investigate user's attitude on m-payments and their behavioral …

Defining the determinants of online impulse buying through a shop** process of integrating perceived risk, expectation-confirmation model, and flow theory issues

L Wu, ML Chiu, KW Chen - International Journal of Information …, 2020 - Elsevier
Since much online shop** is attributed to online impulse buying, it is important to define
this particular shop** process. This process has three important issues, perceived risk for …

Cashless transactions: A study on intention and adoption of e-wallets

M Yang, AA Mamun, M Mohiuddin, NC Nawi… - Sustainability, 2021 - mdpi.com
This study explored the effect of perceived usefulness, perceived ease of use, social
influence, facilitating condition, lifestyle compatibility, and perceived trust on both the …

Assessing the effects of the COVID-19 pandemic on M-commerce adoption: an adapted UTAUT2 approach

S Vinerean, C Budac, LA Baltador, DC Dabija - Electronics, 2022 - mdpi.com
The COVID-19 pandemic has impacted consumers' lives and their shop** patterns,
leading them towards mobile commerce. To address current shop** circumstances, an …

The impact of gamification adoption intention on brand awareness and loyalty in tourism: The mediating effect of customer engagement

M Abou-Shouk, M Soliman - Journal of Destination Marketing & …, 2021 - Elsevier
Gamification has been used by tourism organisations for marketing purposes to reinforce
customer engagement and to achieve brand awareness and loyalty. The current study …