A systematic literature review on transformative practices and well-being outcomes in healthcare service
Purpose The paper aims to investigate the practices facilitating the transformation of
healthcare services, understanding the resulting outcomes in terms of well-being and …
healthcare services, understanding the resulting outcomes in terms of well-being and …
Well-being co-creation in service ecosystems: a systematic literature review
Purpose Following the continued development of transformative service research and the
prevalence of the service-dominant logic in services marketing literature, increased …
prevalence of the service-dominant logic in services marketing literature, increased …
Dynamics of wellbeing co-creation: a psychological ownership perspective
Purpose People are responsible for their wellbeing, yet whether they take ownership of their
own or even others' wellbeing might vary from actor to actor. Such psychological ownership …
own or even others' wellbeing might vary from actor to actor. Such psychological ownership …
To dine or not to dine? Collective wellbeing in hospitality in the COVID-19 era
The hospitality industry has been hard hit by the ongoing pandemic caused by the COVID-
19 virus. As restaurants develop comprehensive reopening plans, consumers may still have …
19 virus. As restaurants develop comprehensive reopening plans, consumers may still have …
We are in this together: Sport brand involvement and fans' well-being
ABSTRACT Research Question The COVID-19 pandemic has highlighted the need for a
transformative perspective on the role of sport brands in promoting fans' psychological well …
transformative perspective on the role of sport brands in promoting fans' psychological well …
The well-being outcomes of multi-actor inter-organisational value co-creation and co-destruction within a service ecosystem
Purpose Emerging transformative service research (TSR) studies adopt a service system
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
lens to conceptualise well-being across the micro, meso and macro levels of aggregation …
[HTML][HTML] Identifying the metaverse value recipe (s) affecting customer engagement and well-being in retailing
Following the increasing interest of retailers in engaging with their consumers using digital
channels and platforms, this study uses affordance theory and Leroi-Werelds' value …
channels and platforms, this study uses affordance theory and Leroi-Werelds' value …
Health service literacy: complementary actor roles for transformative value co-creation
Purpose Although health-care features prominently in transformative service research, there
is little to guide service providers on how to improve well-being and social change …
is little to guide service providers on how to improve well-being and social change …
Hospitality as the bridge: advancing transformative service research towards human flourishing
M Mody - The Service Industries Journal, 2023 - Taylor & Francis
As an increasingly important paradigm in the services domain, transformative service
research (TSR) emphasizes the need for improving the well-being of entities inside and …
research (TSR) emphasizes the need for improving the well-being of entities inside and …
Social distancing and wellbeing: conceptualizing actor distance and actor safe zone for pandemics
J Finsterwalder - The Service Industries Journal, 2021 - Taylor & Francis
This article conceptualizes social distancing in the wake of disasters, such as pandemics,
which affect the way actors perceive themselves in relation to the world around them. It …
which affect the way actors perceive themselves in relation to the world around them. It …