Methods that bridge business models and business processes: a synthesis of the literature

P Lara Machado, M van de Ven, B Aysolmaz… - Business Process …, 2023 - emerald.com
Purpose Business models are increasingly recognized as a concept to support innovation in
organizations. The implementation and operation of a new or altered business model …

Service-dominant business model design for digital innovation in smart mobility

O Turetken, P Grefen, R Gilsing, OE Adali - Business & Information …, 2019 - Springer
In many business domains, rapid changes have occurred as a consequence of digital
innovation, ie, the application of novel information technologies to achieve specific business …

Business model evaluation: a systematic review of methods

R Gilsing, O Türetken, P Grefen, B Ozkan… - Pacific Asia Journal of …, 2022 - research.tue.nl
Background: As a result of factors such as digitization and rapid technology change,
organizations are compelled to innovate their business models at an accelerated pace …

Process mining for six sigma: a guideline and tool support

T Graafmans, O Turetken, H Poppelaars… - Business & Information …, 2021 - Springer
Process mining offers a set of techniques for gaining data-based insights into business
processes from event logs. The literature acknowledges the potential benefits of using …

Evaluating the design of service-dominant business models: a qualitative method

R Gilsing, O Turetken, B Özkan… - … Asia Journal of …, 2021 - cris.maastrichtuniversity.nl
Background: Driven by factors such as digitization and rapid technological change, many
contemporary organizations adopt a service orientation to sustain competitiveness and to …

Defining business model key performance indicators using intentional linguistic summaries

R Gilsing, A Wilbik, P Grefen, O Turetken… - Software and Systems …, 2021 - Springer
To sustain competitiveness in contemporary, fast-paced markets, organizations increasingly
focus on innovating their business models to enhance current value propositions or to …

A method for qualitative evaluation of service-dominant business models

RAM Gilsing, O Türetken, B Ozkan… - … Systems: ECIS 2020 …, 2020 - research.tue.nl
The widespread deployment of digital technologies has driven many contemporary
organisations to adopt a service perspective as a means to extend their business practices …

A reference model for the design of service-dominant business models in the smart mobility domain

RAM Gilsing, O Türetken, P Grefen… - … on Information Systems …, 2018 - research.tue.nl
Initiatives in the smart mobility domain are increasingly characterized by a service-dominant
mindset, focusing explicitly on the value that is created for the customer. As a result, the …

A method for operationalizing service-dominant business models into conceptual process models

B Suratno, B Ozkan, O Turetken, P Grefen - International Symposium on …, 2018 - Springer
Abstract Service Dominant Logic (SDL) is a mindset that creates many opportunities for
designing and innovating networked-business models. One general problem in business …

The evolution path to collaborative networks 4.0

LM Camarinha-Matos, H Afsarmanesh - … First 60+ Years, Views from the …, 2021 - Springer
The last two decades have witnessed considerable boost in emergence of a networked
society, reflecting the increasing growth in hyper-connectivity among the organizations …