To implement business process redesign several best practices can be distinguished. This
paper gives an overview of heuristic rules that can support practitioners to develop a …

Conducting workflow management allows virtual enterprises to collaboratively manage
business processes. Given the diverse requirements of the participants involved in a …

Modeling and simulation took a considerable part of both professional and educational
fields during the past few years. With the emergence of new technologies, several modeling …

Process Modeling has been adopted by organizations in various contexts, such as analysis
for best practices, system design and Information Technology architecture. Despite its …

Business process modeling is expensive and time consuming. It largely depends on the
elicitation method and the person in charge. The model needs to be shared in order to …

Purpose–Sectors with high transport volumes face the challenge of reengineering existing
processes. Furthermore, new models that support transportation processing are required …

Service identification is one of the main phases in the design of a service-oriented
application. The way in which services are identified may influence the effectiveness of the …

Purpose–This paper seeks to reengineer the applications' processes of the Naturalization
and Residency Department in Al Ain city and to develop an electronic version of the …

Purpose–The purpose of this paper is to present a comprehensive IT tools based
methodology (CITM) for BPR projects in order to facilitate implementing BPR project by …

Information and communication technology in healthcare promises optimized patient care
while ensuring efficiency and cost-effectiveness. However, the promised results are not yet …