Simulation modeling for health care operations: User-centered design needed!

VP Cornet, M Charles, T Toscos - Proceedings of the Human …, 2023‏ - journals.sagepub.com
Simulation modeling in health care has been touted as a solution to many problems, such as
scheduling, wait times, or staffing. While researchers have argued for stakeholder …

Usability and Acceptance of Check-In Kiosks: An Illustration of Nimble Evaluation Methods and Recommendations for Health Kiosk Deployments

YR Tan, HY Lin, R Pfafman… - Proceedings of the …, 2024‏ - journals.sagepub.com
First impressions often shape user experience. Check-in kiosks at outpatient locations can
significantly impact patient experience and staff workflows. Studying them in live …

Demonstration of a COVID-19 Vaccination Clinic Simulation and Use in Other Settings

VP Cornet, M Charles, T Toscos - Proceedings of the Human …, 2023‏ - journals.sagepub.com
The COVID-19 pandemic led to a mass vaccination campaign that left health systems with
little time to prepare. As a large health system, we were asked to deploy 1,000 COVID-19 …