Customers are diverse, and their preferences have changed tremendously, especially post-
pandemic, as many business organizations are facing major challenges in meeting those …

The aim of this paper is to examine the driving factors of the performance of the Bank.
Specifically, the paper focuses on the extent to which the quality of service, creativity …

As the global warming crisis is increasing daily, it is crucial to find ways to reduce the carbon
footprint generated by activities like the production, consumption, and distribution of goods …

Companies put a lot of efforts to identify factors affecting their business performance. The
purpose of this research was to explore the contribution of quality management systems …

The main purpose of the study was to determine the extent to which implementing the ISO
9001: 2015 quality management system (QMS) principles impacts company financial …

Purpose This research aims to investigate the relationships between organizational learning
(OL), corporate social responsibility (CSR), corporate financial performance (CFP) and …

Pathway analysis is one way to determine whether there is a causal relationship between
extrinsic and intrinsic factors. The linearity assumption is something that can change the …

This study aims to determine the relationship of knowledge sharing technologies, ICT
infrastructure and software, and communication technologies toward the organizational …

This paper is devoted to development of a riskoriented approach to quality management
during the implementation of innovative projects for strategic development of a company …

Purpose This research aims to examine how electronic human resource management (E-
HRM) impacts perceived organizational performance (OP) and job performance (JP) in …