Key factors driving customers' restaurant dining behavior during the COVID-19 pandemic

M Jeong, K Kim, F Ma, R DiPietro - International Journal of …, 2022 - emerald.com
Purpose This study aims to identify key factors that affected US respondents' dining behavior
at restaurants during the midst of the COVID-19 pandemic. Design/methodology/approach …

Customers' perceptions in value and food safety on customer satisfaction and loyalty in restaurant environments: moderating roles of gender and restaurant types

JM Cha, CP Borchgrevink - … of Quality Assurance in Hospitality & …, 2019 - Taylor & Francis
Using a valid sample of 334 restaurant diners, this study investigated the relative effects of
perceived value and food safety on customer satisfaction and customer loyalty. The …

Masks, gloves, or robots? Factors influencing consumers' health risk perceptions and behavioral intentions of in-restaurant dining

K Byrd, L Wang, A Fan, ES Her, S Leitch… - International Journal of …, 2024 - Elsevier
Servers wearing personal protective equipment (ie, gloves and/or masks) and robot servers
received increased attention during the COVID-19 pandemic. However, studies evaluating …

Key dimensions of memorable gastronomic experience: application of Q-methodology

D Rašan, M Laškarin Ažić - Journal of hospitality marketing & …, 2023 - Taylor & Francis
Gastronomy is considered a vital resource and is a key component of a memorable tourism
experience. Some studies have explored memorable gastronomic experience (MGE) but …

[HTML][HTML] Assessment of sanitation service gap in urban slums for tackling COVID-19

N Shermin, SN Rahaman - Journal of Urban Management, 2021 - Elsevier
Abstract Coronavirus disease 2019 (COVID-19), caused by Severe acute respiratory
syndrome coronavirus-2 (SARS-CoV-2), has been declared as a global pandemic by the …

International tourists' Choices and satisfaction of small restaurants in thailand: the influence of food safety indicators

M Yasami, K Phetvaroon, H Zhu - Journal of Foodservice Business …, 2022 - Taylor & Francis
Travelers' increasing concern about restaurant-associated foodborne illness makes food
safety very important to destination foodservice operators. While previous research has shed …

Factors affecting restaurant choices for traditional foods among Gen Y and Gen Z: a multigenerational study on Vietnamese “Pho”

DP Hoang, D Nguyen Hai, VTN Nguyen… - Journal of Hospitality …, 2024 - emerald.com
Purpose Modernization and the rise of living standards have introduced new variants of
traditional foods, from their tastes to the way they are enjoyed. This study aims to explore …

Assessing the impact of perceptions of hygiene on tourists' attitudinal loyalty to ethnic food

Y Zhang, XH Xu, TJ Lee, ZX Li - British Food Journal, 2022 - emerald.com
Purpose Examining the influence of ethnic food tourists' perception of hygiene on their
attitudinal loyalty formation is the purpose of this study. Specifically, How to demonstrate …

Fresh mindset, hygiene perception, QR code menu, and intention to re-dine among Jordanian consumers

MF Al-Zyoud - Journal of Foodservice Business Research, 2024 - Taylor & Francis
The COVID-19 pandemic has confronted hospitality and restaurant business enterprises
across the globe by disrupting the entire ecosystem of the industry. Shutdowns and …

How the sanitation dimensions impacts consumer perceptions and emotions in five-star hotels due to COVID-19 pandemic?

V Gupta, H Roy, M Chhabra… - International Journal of …, 2022 - emerald.com
Purpose This study aims to evaluate the consumer perceptions related to sanitation in the
five-star hotels due to the COVID-19 pandemic. It also identified the most significant …