How do electronic word of mouth practices contribute to mobile banking adoption?

A Shankar, C Jebarajakirthy… - Journal of Retailing and …, 2020 - Elsevier
Mobile banking (m-banking) is the fastest growing and most cost-effective channel for
delivering banking services. Electronic word of mouth (eWOM) plays a crucial role in the …

Content strategies for digital consumer engagement in social networks: Why advertising is an antecedent of engagement

JM Gavilanes, TC Flatten, M Brettel - Journal of Advertising, 2018 - Taylor & Francis
Advertisers need to optimize their efforts on social networks to engage consumers
effectively. Existing literature on this topic has not yet explained how social network …

Influence of technological advances and change in marketing strategies using analytics in retail industry

J Kaur, V Arora, S Bali - … journal of system assurance engineering and …, 2020 - Springer
A nexus of technological advances and an increasingly competitive environment of the retail
industry has taken the phrase,“Customer is the King” to a new tangent altogether. It has …

Consumer response towards social media advertising: Effect of media interactivity, its conditions and the underlying mechanism

S Sreejesh, J Paul, C Strong, J Pius - International Journal of Information …, 2020 - Elsevier
Marketers increasingly use social media platforms as a promotion channel, and doing this,
they prefer highly interactive social media because it allows consumers to socialize and …

What motivates health information exchange in social media? The roles of the social cognitive theory and perceived interactivity

HC Lin, CM Chang - Information & Management, 2018 - Elsevier
Social media has become an attractive platform for users to exchange health information
with others. However, little research has been done to identify the determinants of health …

Does eWOM influence destination trust and travel intention: a medical tourism perspective

A Mohammed Abubakar - Economic research-Ekonomska …, 2016 - Taylor & Francis
Virtual community membership has a strong influence on a tourist's behaviours and the way
information is transmitted. Drawing on trust transfer theory as a theoretical framework, this …

[HTML][HTML] Effective use of marketing technology in Eastern Europe: Web analytics, social media, customer analytics, digital campaigns and mobile applications

D Jayaram, AK Manrai, LA Manrai - Journal of economics, finance and …, 2015 - Elsevier
The transition economies of Eastern Europe present both the opportunities and challenges
for companies operating in these markets. On one hand, these countries have a large …

Understanding medical tourists: Word-of-mouth and viral marketing as potent marketing tools

E Yeoh, K Othman, H Ahmad - Tourism Management, 2013 - Elsevier
The medical tourism industry in Malaysia has grown drastically over the past ten years. This
research seeks to determine the demographics of the medical tourists that are visiting …

Examining the impact of customers' awareness, risk and trust in m-banking adoption

P Tiwari, SK Tiwari, A Gupta - FIIB Business Review, 2021 - journals.sagepub.com
Mobile banking services have been a significant breakthrough in the electronic banking
system and have many potential demands for online banking services to connect with …

Social network marketing strategy and SME strategy benefits

H Nobre, D Silva - Journal of Transnational Management, 2014 - Taylor & Francis
The study explored what benefits to small or medium-sized firms (SMEs) could be derived
from the development of a social media marketing strategy. Results indicated that Facebook …