Literature review of mobile banking and individual performance

C Tam, T Oliveira - International Journal of Bank Marketing, 2017 - emerald.com
Purpose Most empirical studies of m-banking seek to understand the factors and motivations
that influence the adoption or behaviour intention. The purpose of this paper is to focus on …

[PDF][PDF] Unified theory of acceptance and use of technology (UTAUT) model-mobile banking

J Sarfaraz - Journal of Internet Banking and Commerce, 2017 - researchgate.net
Purpose: The study makes an attempt to understand the drivers of mobile banking adoption
within the framework of the unified theory of acceptance and use of technology (UTAUT) …

Factors affecting the behavioral intention to adopt mobile banking: An international comparison

JC Ho, CG Wu, CS Lee, TTT Pham - Technology in Society, 2020 - Elsevier
Over the past decade, the markets for mobile and wireless services have been among the
world's fastest-growing, especially in Asian countries, presenting financial institutions with …

How do electronic word of mouth practices contribute to mobile banking adoption?

A Shankar, C Jebarajakirthy… - Journal of Retailing and …, 2020 - Elsevier
Mobile banking (m-banking) is the fastest growing and most cost-effective channel for
delivering banking services. Electronic word of mouth (eWOM) plays a crucial role in the …

Predicting the intention to use mobile banking in India

S Singh, RK Srivastava - International Journal of Bank Marketing, 2018 - emerald.com
Purpose The purpose of this paper is to identify factors influencing the adoption of mobile
banking in India and develop and empirically validate a model explaining the behavioural …

The intentions of Lebanese consumers to adopt mobile banking

MH Koksal - International Journal of bank marketing, 2016 - emerald.com
Purpose–The purpose of this paper is to identify the factors that differentiate customers with
high intentions to adopt mobile banking from others. This study examined the effect of …

The effects of product-related, personal-related factors and attractiveness of alternatives on consumer adoption of NFC-based mobile payments

TTT Pham, JC Ho - Technology in society, 2015 - Elsevier
The rapid evolution of mobile technologies and the increasing diffusion of smartphones
have given significant opportunities for innovative companies to create new payment …

Behavioural intention to adopt mobile banking among the millennial generation

E Tan, J Leby Lau - Young Consumers, 2016 - emerald.com
Purpose The purpose of this paper was to examine the intention to adopt mobile banking
services among Generation Y consumers using the unified theory of acceptance and use of …

Adoption of mobile self-service retail banking technologies: The role of technology, social, channel and personal factors

A Giovanis, C Assimakopoulos… - International Journal of …, 2019 - emerald.com
Purpose–The purpose of this paper is to identify the factors influencing the adoption of
mobile self-service retail banking technologies, and the degree of influence of each factors …

Contextual facilitators and barriers influencing the continued use of mobile payment services in a develo** country: insights from adopters in India

A Pal, T Herath, R De', HR Rao - Information Technology for …, 2020 - Taylor & Francis
Mobile payment services hold the potential for financial inclusion in develo** economies.
Low-income countries are characterized by distinctive conditions like price sensitivity, low …