A trade-off-centered framework of content moderation

JA Jiang, P Nie, JR Brubaker, C Fiesler - ACM Transactions on …, 2023 - dl.acm.org
Content moderation research typically prioritizes representing and addressing challenges
for one group of stakeholders or communities in one type of context. While taking a focused …

Privacy, Free Speech and Content Moderation: A Literature Review and Constitutional Framework Analysis

Y Wu - Innovation in Science and Technology, 2022 - paradigmpress.org
Content moderation is one of the lifeblood of Internet platform companies. Concealment and
innovation coexist. The United States and the European Union are leading the world in the …

A framework of severity for harmful content online

MK Scheuerman, JA Jiang, C Fiesler… - Proceedings of the ACM …, 2021 - dl.acm.org
The proliferation of harmful content on online social media platforms has necessitated
empirical understandings of experiences of harm online and the development of practices …

Designing toxic content classification for a diversity of perspectives

D Kumar, PG Kelley, S Consolvo, J Mason… - … Symposium on Usable …, 2021 - usenix.org
In this work, we demonstrate how existing classifiers for identifying toxic comments online
fail to generalize to the diverse concerns of Internet users. We survey 17,280 participants to …

" It's stressful having all these phones": Investigating Sex Workers' Safety Goals, Risks, and Practices Online

A McDonald, C Barwulor, ML Mazurek… - 30th USENIX Security …, 2021 - usenix.org
We investigate how a population of end-users with especially salient security and privacy
risks---sex workers---conceptualizes and manages their digital safety. The commercial sex …

Designing word filter tools for creator-led comment moderation

S Jhaver, QZ Chen, D Knauss, AX Zhang - Proceedings of the 2022 CHI …, 2022 - dl.acm.org
Online social platforms centered around content creators often allow comments on content,
where creators can then moderate the comments they receive. As creators can face …

Governing principles: Articulating values in social media platform policies

R Scharlach, B Hallinan, L Shifman - new media & society, 2024 - journals.sagepub.com
As sites where social media corporations profess their commitment to principles like
community and free speech, policy documents function as boundary objects that navigate …

" Like Lesbians Walking the Perimeter": Experiences of {US}.{LGBTQ+} Folks With Online Security, Safety, and Privacy Advice

C Geeng, M Harris, E Redmiles… - 31st USENIX Security …, 2022 - usenix.org
Given stigma and threats surrounding being gay or transgender, LGBTQ+ folks often seek
support and information on navigating identity and personal (digital and physical) safety …

Examining the adoption and abandonment of security, privacy, and identity theft protection practices

Y Zou, K Roundy, A Tamersoy, S Shintre… - Proceedings of the …, 2020 - dl.acm.org
Users struggle to adhere to expert-recommended security and privacy practices. While prior
work has studied initial adoption of such practices, little is known about the subsequent …

More than a modern day Green book: Exploring the online community of Black Twitter

S Klassen, S Kingsley, K McCall, J Weinberg… - Proceedings of the …, 2021 - dl.acm.org
The Negro Motorist Green Book was a tool used by the Black community to navigate
systemic racism throughout the US and around the world. Whether providing its users with …