The number of service innovation articles has increased dramatically in the past 25 years.
By reviewing 128 articles published between 1986 and 2010, primarily in leading marketing …

These days, instead of develo** and marketing new products in the market, organizations
are shifting towards commercialization. Therefore, open innovation is of much importance in …

The importance of digital technologies for services in manufacturing has often been posited,
but current literature has neglected to explain how companies can leverage digital methods …

Digitalization is viewed as a source of future competitiveness due to its potential for
unlocking new value-creation and revenue-generation opportunities. To profit from …

This study draws on literature at the intersection of servitization, digital business models and
supply chain management. Work empirically explores how digital disruption has affected …

Purpose This paper aims to present a comprehensive framework that integrates the
emerging trends of servitization and digitalization in manufacturing. The influence between …

Purpose–This article aims to investigate the nature and characteristics of business model
elements required for successful service innovation. The authors examine which unique …

Purpose–Intellectual capital is widely acknowledged as the most critical resource of modern
organizations. Nevertheless, empirical evidence on its actual contribution to the dynamics of …

Purpose–The purpose of this paper is to review key research contributions that may be
useful for rethinking service innovation. Service innovation is not a monolithic construct; …

We propose a new systematic method to answer the research question:'What is the financial
and economic impact of servitizing the firm, digitising the firm, and combined servitization …