Welcome to the destination! Social media influencers as cogent determinant of travel decision: A systematic literature review and conceptual framework

H Saini, P Kumar, S Oberoi - Cogent Social Sciences, 2023‏ - Taylor & Francis
Sharing online content on social media platforms has opened the door to a new era of
marketing communication in many fields, including tourism. This paper concentrates on the …

Systematic review of mobile travel apps and their smart features and challenges

PYH Sia, SS Saidin, YHP Iskandar - Journal of Hospitality and …, 2023‏ - emerald.com
Purpose Mobile travel apps (MTA) smart features were identified based on recent travel
application (app) trends and a literature review of MTA smart features. Subsequently, the …

Exploring digital innovation in smart tourism destinations: insights from 31 premier tourist cities in digital China

J Xu, PH Shi, X Chen - Tourism Review, 2024‏ - emerald.com
Purpose This study aims to unveil the pivotal components and implementation pathways in
the digital innovation of smart tourism destinations, while constructing a theoretical …

Determinants of travel apps continuance usage intention: extension of technology continuance theory

B Foroughi, S Sitthisirinan, M Iranmanesh… - Current Issues in …, 2024‏ - Taylor & Francis
Although an increasing number of companies are investing in travel-related apps and user
retention with travel apps is becoming critical for these companies, few studies have …

One pie, many recipes: The role of artificial intelligence chatbots in influencing Malaysian solo traveler purchase intentions

JYS Chang, JH Cheah, XJ Lim, AM Morrison - Tourism Management …, 2023‏ - Elsevier
Artificial intelligence (AI) chatbots are pervasive in the travel industry and have significantly
alleviated solo travelers' concerns in trip planning and booking. However, many existing AI …

Virtual reality in tourism: adoption scepticism and resistance

TH Cham, G Wei-Han Tan, ECX Aw, KB Ooi… - Tourism …, 2024‏ - emerald.com
Purpose Since its inception, virtual reality (VR) technologies have been widely applied in the
tourism industry, given their competitive advantages in offering users a novel experience …

Can travel apps improve tourists' intentions? Investigating the drivers of Chinese gen Y users' experience

Z Gao, JH Cheah, XJ Lim, SI Ng… - Journal of Vacation …, 2024‏ - journals.sagepub.com
In the age of digitalization, travel applications (or travel apps) are indispensable tools for
modern travel activities. During an app's selection and adoption phases, privacy concerns …

Understanding travel apps usage intention: findings from PLS and NCA

P Tiwari, RPS Kaurav, KY Koay - Journal of Marketing Analytics, 2024‏ - Springer
This study examines the factors influencing the intention to use travel apps in emerging
economies based on the technology acceptance model (TAM) and diffusion of innovation …

Rethinking value co-creation and loyalty in virtual travel communities: how and when they develop

T Zhu, L Zhang, C Zeng, X Liu - Journal of Retailing and Consumer …, 2022‏ - Elsevier
For marketers of virtual travel communities (VTCs), a vital issue is to understand how to
maintain consumer stickiness and loyalty. Although existing studies have tried to explore this …

Does workplace incivility affect travel agency performance through innovation, organizational citizenship behaviors, and organizational commitment?

BS Al-Romeedy, S El-Sisi - Tourism Review, 2024‏ - emerald.com
Purpose The purpose of this study is to evaluate the impact of workplace incivility on
innovation, organizational citizenship behaviors, organizational commitment and …