[HTML][HTML] Advances and challenges in conversational recommender systems: A survey

C Gao, W Lei, X He, M de Rijke, TS Chua - AI open, 2021 - Elsevier
Recommender systems exploit interaction history to estimate user preference, having been
heavily used in a wide range of industry applications. However, static recommendation …

How to approach ambiguous queries in conversational search: A survey of techniques, approaches, tools, and challenges

K Keyvan, JX Huang - ACM Computing Surveys, 2022 - dl.acm.org
The advent of recent Natural Language Processing technology has led human and machine
interactions more toward conversation. In Conversational Search Systems (CSS) like …

Conversational information seeking

H Zamani, JR Trippas, J Dalton… - … and Trends® in …, 2023 - nowpublishers.com
Conversational information seeking (CIS) is concerned with a sequence of interactions
between one or more users and an information system. Interactions in CIS are primarily …

Sensecape: Enabling multilevel exploration and sensemaking with large language models

S Suh, B Min, S Palani, H **a - Proceedings of the 36th Annual ACM …, 2023 - dl.acm.org
People are increasingly turning to large language models (LLMs) for complex information
tasks like academic research or planning a move to another city. However, while they often …

Towards human-centered proactive conversational agents

Y Deng, L Liao, Z Zheng, GH Yang… - Proceedings of the 47th …, 2024 - dl.acm.org
Recent research on proactive conversational agents (PCAs) mainly focuses on improving
the system's capabilities in anticipating and planning action sequences to accomplish tasks …

Few-shot conversational dense retrieval

S Yu, Z Liu, C **ong, T Feng, Z Liu - … of the 44th International ACM SIGIR …, 2021 - dl.acm.org
Dense retrieval (DR) has the potential to resolve the query understanding challenge in
conversational search by matching in the learned embedding space. However, this …

TREC CAsT 2019: The conversational assistance track overview

J Dalton, C **ong, J Callan - arxiv preprint arxiv:2003.13624, 2020 - arxiv.org
The Conversational Assistance Track (CAsT) is a new track for TREC 2019 to facilitate
Conversational Information Seeking (CIS) research and to create a large-scale reusable test …

Pre-training methods in information retrieval

Y Fan, X **e, Y Cai, J Chen, X Ma, X Li… - … and Trends® in …, 2022 - nowpublishers.com
The core of information retrieval (IR) is to identify relevant information from large-scale
resources and return it as a ranked list to respond to user's information need. In recent years …

Building and evaluating open-domain dialogue corpora with clarifying questions

M Aliannejadi, J Kiseleva, A Chuklin, J Dalton… - arxiv preprint arxiv …, 2021 - arxiv.org
Enabling open-domain dialogue systems to ask clarifying questions when appropriate is an
important direction for improving the quality of the system response. Namely, for cases when …

Grounded conversation generation as guided traverses in commonsense knowledge graphs

H Zhang, Z Liu, C **ong, Z Liu - arxiv preprint arxiv:1911.02707, 2019 - arxiv.org
Human conversations naturally evolve around related concepts and scatter to multi-hop
concepts. This paper presents a new conversation generation model, ConceptFlow, which …