As organizational research continues to globalize, scholars increasingly must translate
established scales into languages other than those in which the scales were originally …

Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

The COVID-19 pandemic has unhinged the lives of employees across the globe, yet there is
little understanding of how COVID-19 health anxiety (CovH anxiety)—that is, feelings of fear …

This literature review was conducted to investigate the association between emotional labor
and burnout and to explore the role of personality in this relationship. The results of this …

Implicit in many discussions of work–family issues is the idea that managing the work–family
interface is more challenging for women than men. We address whether this intuition is …

In tandem with a surge of public interest in authenticity, there is a growing number of
empirical studies on individual authenticity in work settings. However, these studies have …

Many employees perform emotional labor, regulating their emotions to meet organizationally
mandated display rules (eg,“service with a smile”), which has both professional and …

Three decades after its introduction as a concept, emotional labor—regulating emotions as
part of the work role—is fully on the map in organizational behavior and organizational …

Smartphones have become a prevalent technology as they provide employees with instant
access to work-related information and communications outside of the office. Despite these …

Emotional exhaustion in the workplace can cause employees psychological and physical
health problems, affect work performance, and create burdens for the organization. Existing …