It is really not a game: An integrative review of gamification for service research

R Ciuchita, J Heller, S Köcher… - Journal of Service …, 2023 - journals.sagepub.com
Gamification has attracted considerable practitioner attention and has become a viable tactic
for influencing behavior, boosting innovation, and improving marketing outcomes across …

Consumer engagement with AI‐powered voice assistants: A behavioral reasoning perspective

F Acikgoz, R Perez‐Vega, F Okumus… - Psychology & …, 2023 - Wiley Online Library
This study draws upon Behavioral Reasoning Theory and the Technology Acceptance
Model to investigate consumer engagement with AI‐powered voice assistants. The study …

Applying cognitive evaluation theory to analyze the impact of gamification mechanics on user engagement in resource recycling

CL Hsu - Information & Management, 2022 - Elsevier
Public awareness of the need to protect the environment has been on the rise given the
widespread, continuous degradation of the global environment. Governments and …

Exploring the impact of gamification elements in brand apps on the purchase intention of consumers

J Kaur, R Lavuri, R Parida, SV Singh - Journal of Global Information …, 2023 - igi-global.com
The purpose of this manuscript is to understand how the elements of the game apps impact
the intention of purchase of a consumer with the mediating effect of perceived enjoyment …

The more the better? Data disclosure between the conflicting priorities of privacy concerns, information sensitivity and personalization in e-commerce

MHJ Gouthier, C Nennstiel, N Kern, L Wendel - Journal of Business …, 2022 - Elsevier
E-commerce companies are beginning to use data analytics to individually address their
customers, as such firms are strongly dependent on customers' willingness to disclose …

Assessing the relationship between gamified advertising and in-app purchases: a consumers' benefits-based perspective

R Rialti, R Filieri, L Zollo, S Bazi… - International Journal of …, 2022 - Taylor & Francis
Purchase through mobile apps (m-commerce) is on the rise. While this phenomenon is
affecting any consumers cohort, millennials represent the lion's share among m-commerce …

Understanding the dark side of gamified interactions on short-form video platforms: Through a lens of expectations violations theory

F Zhou, Y Lin, J Mou, J Cohen, S Chen - Technological Forecasting and …, 2023 - Elsevier
Short video games saw explosive growth and due to their rich content and strong
communication features have provided a new marketing platform for corporate commercial …

Develo** a scale for gamified e-service quality in the e-retailing industry

RA Tabaeeian, M Mohammad Shafiee… - International Journal of …, 2023 - emerald.com
Purpose This paper aims to develop a validated scale that can help in measuring the
gamified e-service quality (GE-SQ) in the e-retailing industry. Design/methodology/approach …

[HTML][HTML] The influence of gamification and information technology identity on postadoption behaviors of health and fitness app users: Empirical study in the United …

P Esmaeilzadeh - JMIR Serious Games, 2021 - games.jmir.org
Background: The use of health and fitness apps has been on the rise to monitor personal
fitness and health parameters. However, recent research discovered that many users …

[HTML][HTML] Ethics of gamification in health and fitness-tracking

C Arora, M Razavian - … Journal of Environmental Research and Public …, 2021 - mdpi.com
The use of game-like elements is become increasingly popular in the context of fitness and
health apps. While such “gamified” apps hold great potential in motivating people to improve …