Multiple triangulation and collaborative research using qualitative methods to explore decision making in pre-hospital emergency care

M Johnson, R O'Hara, E Hirst, A Weyman… - BMC medical research …, 2017 - Springer
Background Paramedics make important and increasingly complex decisions at scene
about patient care. Patient safety implications of influences on decision making in the pre …

Multiple dimensions of work intensity: Ambulance work as edgework

E Granter, P Wankhade, L McCann… - Work, Employment …, 2019 - journals.sagepub.com
Working life in public sector professions is undergoing significant change and becoming
increasingly demanding. This article explores work intensity in NHS ambulance services in …

[KNJIGA][B] Emergency services management: a research overview

P Wankhade, P Murphy - 2023 - taylorfrancis.com
An expert guide to contemporary research in the field of emergency services management,
this short-form book will help academics, scholars, and practitioners to appreciate the …

Still blue‐collar after all these years? An ethnography of the professionalization of emergency ambulance work

L McCann, E Granter, P Hyde… - Journal of Management …, 2013 - Wiley Online Library
This paper explores the professionalization project of paramedics, based on an
ethnographic study of UK N ational H ealth S ervice (NHS) ambulance personnel. Drawing …

Performance measurement systems in the health and care sector: Are targets and monitoring additional demands or resources for employees?

LM de Menezes, AB Escrig-Tena - International journal of operations …, 2023 - emerald.com
Purpose This paper aims to improve our understanding of performance measurement
systems in the health and care sector, by focussing on employee reactions to core …

[KNJIGA][B] The paramedic at work: a sociology of A new profession

L McCann - 2022 - books.google.com
Ambulance services and paramedics perform critical roles in contemporary healthcare
economies. Trained to work in the field and respond rapidly to emergencies, societies have …

Work intensification and ambidexterity-the notions of extreme and 'everyday'experiences in emergency contexts: Surfacing dynamics in the ambulance service

P Wankhade, P Stokes, S Tarba… - Public Management …, 2020 - Taylor & Francis
Many organizational contexts have experienced radical changes resulting in work
intensification. Whilst emergency services face evident 'macro-extreme'challenges …

Beyond 'blue-collar professionalism': Continuity and change in the professionalization of uniformed emergency services work

L McCann, E Granter - Journal of professions and organization, 2019 - academic.oup.com
The sociology of professions has so far had limited connections to emergency services
occupations. Research on emergency occupations tends to focus on workplace culture and …

Examining the unintended outcomes of NPM reforms in Indonesia

H Harun, M Mir, D Carter, Y An - Public money & management, 2019 - Taylor & Francis
This paper argues that despite Indonesia's implementation of public sector reforms, the
impact of these reforms has yet to achieve the goal of improving governance and preventing …

“You can't do both—something will give”: limitations of the targets culture in managing UK health care workforces

L McCann, E Granter, J Hassard… - Human resource …, 2015 - Wiley Online Library
Based on a three‐year ethnographic study of four UK National Health Service (NHS)
organizations, we explore the everyday cultural experience of managing clinical and …