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Evaluating the long-run effect of economic factors on airline service failures: a comparison between low-cost and legacy carriers with an ARDL approach
Q Ma, G Wang - Research in Transportation Business & Management, 2024 - Elsevier
With the increasing airline business model hybridization, the difference in service sensitivity
concerning financial conditions between low-cost carriers (LCCs) and legacy carriers …
concerning financial conditions between low-cost carriers (LCCs) and legacy carriers …
Financial distress and service decisions: Empirical evidence from the US domestic airlines
Q Ma, G Wang - Managerial and Decision Economics, 2023 - Wiley Online Library
Understanding the firm's service decisions under financial distress is of central importance to
service quality regulators and operation management scholars. This study aims to add new …
service quality regulators and operation management scholars. This study aims to add new …