Impact of memorable tourism experiences on tourists' storytelling intentions: an empirical investigation

A Guleria, R Joshi, M Adil - International Journal of Tourism Cities, 2024 - emerald.com
Impact of memorable tourism experiences on tourists’ storytelling intentions: an empirical
investigation | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Data analysis techniques in service quality literature: Essentials and advances

MN Khan, M Adil - Serbian Journal of Management, 2013 - aseestant.ceon.rs
Academic and business researchers have for long debated on the most appropriate data
analysis techniques that can be employed in conducting empirical researches in the domain …

Influence of religiosity on ethical consumption: the mediating role of materialism and guilt

M Adil - Journal of Islamic Marketing, 2022 - emerald.com
Purpose The purpose of this study is to examine the influence of religiosity on ethical
consumption of consumers. It also aims to measure the mediating effect of materialism and …

Automated banks' service quality in develo** economy: empirical evidences from India

M Sadiq, M Adil, MN Khan - International Journal of …, 2019 - inderscienceonline.com
The aim of this study is to examine customers' perceived'service quality','customer
satisfaction','positive word of mouth'(+ WOM) and'problems encountered'at automated teller …

The mediating role of customer satisfaction and its effect on service quality-customer loyalty link

M Sadiq, M Adil - International Journal of Productivity and …, 2021 - inderscienceonline.com
This study aims at analysing consumer perceptions towards service quality and its
interrelationship with customer satisfaction and loyalty in two culturally, historically and …

Efficacy of SERVPERF in Measuring Perceived Service Quality at Rural Retail Banks: Empirical Evidences from India.

M Adil - International Journal of Business Insights & …, 2012 - search.ebscohost.com
Abstract Service quality is known to be an important factor in banking as it is at the root of
customer satisfaction and behavioural outcomes. Being elusive and abstract in nature …

Service quality measurement in Indian hotels: Factor structure & scale validation

N Mohd, A Mohd - Management Dynamics, 2017 - managementdynamics …
With the rapid growth of hospitality industry, many hoteliers have developed their online
capabilities and evolved into competitive dual-channel service providers. In such a case …

[PDF][PDF] Dimension specific technique of evaluating service quality

S Dutta - International Journal of Innovative Technology and …, 2019 - biitm.ac.in
In the course of changing business environment and strong antagonism from similar
business firms, surviving in the market and to change according to the dynamic business …

Decoding tourist satisfaction and loyalty at hotels: a confirmatory factor analytic approach

M Adil, M Nasir, M Kumar - International Journal of …, 2021 - inderscienceonline.com
This study assesses tourists' perceived service quality towards budget hotels. It also
examines the inter-relationship between the service quality dimensions, tourist satisfaction …