[HTML][HTML] It's worth it! High performance work systems for employee job satisfaction: The mediational role of burnout

D Dorta-Afonso, L Romero-Domínguez… - International Journal of …, 2023 - Elsevier
This study aims to analyse the mechanisms through which high performance work systems
(HPWSs) affect employee job satisfaction in hospitality firms. A sample of 202 hotel …

An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation …

MK Rabiul, OM Karatepe, R Al Karim… - International Journal of …, 2023 - Elsevier
Drawing on the transformational leadership (TL), self-concept, and servant leadership (SL)
theories as well as the socially embedded model of thriving, our paper tests whether …

Fostering quality customer service during Covid-19: The role of managers' oral language, employee work engagement, and employee resilience

MK Rabiul, P Promsivapallop, R Al Karim… - Journal of Hospitality …, 2022 - Elsevier
By integrating speech act and conservation of resources (COR) theories, the link between
motivating language (ML) and commitment to quality customer service (CQCS) was tested …

Investigating revisit intention of medical tourists in China through nutritional knowledge, perceived medical quality, and trust in the physiologist: A recommendation on …

Z Fengmin, W Baijun, B Jiangtao, L Li… - Frontiers in Public …, 2022 - frontiersin.org
Good medical care has long been a top priority in health tourism to keep the flow of visitors
coming for medical treatment. Medical tourism encompasses a range of treatments, from …

Knowledge management practices on innovation performance in the hotel industry: mediated by organizational learning and organizational creativity

AK Patwary, MK Alwi, SU Rehman… - Global Knowledge …, 2022 - emerald.com
Purpose The purpose of this study is to investigate the role of knowledge management (KM)
practices on innovation performance. It also examines whether organisational creativity and …

Bridging generative leadership and green creativity: Unpacking the role of psychological green climate and green commitment in the hospitality industry

SA Afridi, A Shahjehan, S Zaheer, W Khan… - SAGE …, 2023 - journals.sagepub.com
The purpose of this study is to examine the role of Generative leadership (GL) in fostering
employees toward green creativity (GrCRT) in tourism and hospitality industry. The present …

Individual and psychological factors influencing hotel employee's work engagement: The contingent role of self-efficacy

H Al Halbusi, K Al-Sulaiti, S AlAbri… - Cogent Business & …, 2023 - Taylor & Francis
This study intended to examine the relationships between empowerment leadership,
psychological empowerment, and affective commitment on work engagement. Importantly …

Investigating tourists' intention toward green hotels in Malaysia: a direction on tourist sustainable consumption

AK Patwary, RC Aziz, NAAN Hashim - Environmental Science and …, 2023 - Springer
International tourists in Malaysia have been playing a significant role in the economy.
However, tourists' consumption of natural resources could be a threat to the environment …

Consequences of paradoxical leadership in the hotel setting: moderating role of work environment

AE Shehata, MA Khan, R Khalid, M Raza… - Journal of Hospitality …, 2023 - Taylor & Francis
In today's digital era, the paradoxical leadership (PXL) style is in vogue due to its ability to
drive employee behavior within an organization. Drawing on the leader-member exchange …

Reducing environmental pollution by organisational citizenship behaviour in hospitality industry: the role of green employee involvement, performance management …

AK Patwary, A Sharif, RC Aziz, MGB Hassan… - … Science and Pollution …, 2023 - Springer
Being a prominent tourist destination, the hotel industry's demand in Malaysia has been
increasing day by day. There is still a shortage of studies focusing on how hotels can make …