Impact of ai on customer experience in video streaming services: A focus on personalization and trust

S Ahmed, NA Aziz - International Journal of Human–Computer …, 2024 - Taylor & Francis
In the digital entertainment landscape, AI-enhanced video streaming services like Netflix
and Hulu significantly shape user experiences through AI-based recommendations. This …

Student satisfaction: The role of expectations in mitigating the pain of paying fees

J Khan, J Hemsley-Brown - Journal of Marketing for Higher …, 2024 - Taylor & Francis
The objective of this study of student-consumers in higher education is to investigate the
direct influence of student choice factors on student expectations. The mediating role of …

Influences of destination image, place attachment and service expectation on ecotourism destination satisfaction: a case of Cambodian tourists visiting Mondulkiri

M Saut, Y Ly - Journal of Ecotourism, 2024 - Taylor & Francis
While improving tourist satisfaction is essential, attention to the factors influencing overall
satisfaction with ecotourism destinations is highly important. This study aimed to model …

Assess the effect of service quality on customer satisfaction in Facebook social commerce in Egypt

S ELKheshin - … Journal of Managing Information Technology (IJMIT …, 2020 - papers.ssrn.com
The numbers of social network users are booming as a result of increased Internet access
and smartphone accessibility. Facebook in particular is considered one of the most …

Website quality and company's market value: An exploration of SMEs and large firms in the Stock Exchange of Thailand

M Thongmak - Measuring Business Excellence, 2022 - emerald.com
Purpose This paper aims to analyze the websites of small-and medium-sized enterprises
(SMEs) and large companies in various industries in Thailand using an automated …

Measuring semantic gap between user-generated content and product descriptions through compression comparison in e-commerce

CA Rodriguez-Diaz, S Jimenez, D Bejarano… - Information …, 2023 - Elsevier
The significance of user-generated content as a source for business intelligence and
analytics has been on the rise since the inception of electronic commerce platforms and has …