[HTML][HTML] Relationships between quality management, innovation and performance: A literature systematic review

M García-Fernández, E Claver-Cortés, JJ Tarí - European Research on …, 2022 - Elsevier
The aim of this paper is to carry out a systematic literature review about the relationships
between quality management, innovation, and performance. For that end, a search was …

Enhancing customer satisfaction, personnel satisfaction and company reputation with total quality management: combining traditional and new views

K Lepistö, M Saunila, J Ukko - Benchmarking: An International Journal, 2024 - emerald.com
Purpose This study investigates the effect of total quality management (TQM) on customer
satisfaction, personnel satisfaction and company reputation. Design/methodology/approach …

Enhancing innovation performance in the hotel industry: the role of employee empowerment and quality management practices

SM Al-Sabi, MM Al-Ababneh, MA Masadeh… - Administrative …, 2023 - mdpi.com
This research investigates employee empowerment's role in the relationship between
quality management practices (QMPs) and innovation performance at five-star hotels in …

The impact of organizational culture and total quality management on the relationship between green practices and sustainability performance

L Fok, YC Morgan, S Zee, VE Mock - International Journal of Quality & …, 2023 - emerald.com
Purpose This study aims to examine the direct and indirect effects of organizational culture
(OC) and total quality management practices (TQMPs) on the relationship between green …

Effects of Total Quality Management (TQM) dimensions on innovation—evidence from SMEs

MG Antunes, PR Mucharreira, MRT Justino… - Sustainability, 2021 - mdpi.com
This research study aims to study and identify which dimensions of TQM have influence on
and support innovation strategies within the Portuguese small and medium enterprises …

Green practices and sustainability performance: the exploratory links of organizational culture and quality improvement practices

L Fok, S Zee, YCT Morgan - Journal of Manufacturing Technology …, 2022 - emerald.com
Purpose The purpose of this study is to examine the direct and indirect effects of
organizational culture and quality improvement practices on the relationship between green …

Innovativeness and lean practices for triple bottom line: testing of fit-as-mediation versus fit-as-moderation models

W Yu, R Chavez, M Jacobs, CY Wong - International Journal of …, 2020 - emerald.com
Purpose The purpose of this paper is to examine whether the fit between innovativeness
and lean practices (LPs) can affect triple bottom line (TBL) performance. Two types of fit are …

Relating management problem-solving styles of leaders to TQM focus: an empirical study

V Kumar, RRK Sharma - The TQM Journal, 2017 - emerald.com
Purpose The purpose of this paper is to develop a relationship between the leader's
management problem-solving styles (MPSS) and total quality management (TQM) focus …

Configuring the drivers and carriers of process innovation in manufacturing organizations

A Arshad Ali, A Mahmood, A Ikram… - Journal of Open Innovation …, 2020 - mdpi.com
In today's hyper-competitive manufacturing world, the rapidly changing landscape has put
new demands on organizations, and they need to reinvent themselves by injecting new …

Direct and indirect impact of quality management on the integrated performance of medium-scale manufacturers

EE Udofia, BO Adejare, GO Olaore, EE Udofia - The TQM Journal, 2021 - emerald.com
Purpose Most studies on small and medium scale enterprises lump both small-scale and
medium-scale businesses together as entirely similar phenomenon, thus creating an …