Information technology adoption: a review of the literature and classification

M Salahshour Rad, M Nilashi… - Universal Access in the …, 2018 - Springer
In the information systems (IS) domain, technology adoption has been one of the most
extensively researched areas. Although in the last decade various models had been …

Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model

SA Raza, A Umer, MA Qureshi, AS Dahri - The TQM Journal, 2020 - emerald.com
Purpose This study explores the service quality dimensions in Internet banking and their
impact on e-customer's satisfaction and e-customer's loyalty. This study tries to inspect the …

Shop** intention at AI-powered automated retail stores (AIPARS)

R Pillai, B Sivathanu, YK Dwivedi - Journal of Retailing and Consumer …, 2020 - Elsevier
Artificial Intelligence (AI) is transforming the way retail stores operate. AI-Powered
Automated Retail Stores are the next revolution in physical retail. Consumers are facing fully …

A review of AI (Artificial Intelligence) tools and customer experience in online fashion retail

R Pillarisetty, P Mishra - … Journal of E-Business Research (IJEBR), 2022 - igi-global.com
Artificial Intelligence tools and processes have hugely impacted the ecommerce industry
and the satisfaction of online customers. With technology largely pervading all facets of our …

Does FinTech adoption increase the diffusion rate of digital financial inclusion? A study of the banking industry sector

M Aloulou, R Grati, AA Al-Qudah… - Journal of Financial …, 2024 - emerald.com
Purpose The purpose of this study is to discuss the United Arab Emirates'(UAE) favorable
attitude toward the financial sector's digital transformation and the development of FinTech …

20 years of Electronic Commerce Research

S Kumar, WM Lim, N Pandey… - Electronic Commerce …, 2021 - Springer
Abstract 2021 marks the 20th anniversary of the founding of Electronic Commerce Research
(ECR). The journal has changed substantially over its life, reflecting the wider changes in the …

A social commerce investigation of the role of trust in a social networking site on purchase intentions

N Hajli, J Sims, AH Zadeh, MO Richard - Journal of business research, 2017 - Elsevier
Trust is a crucial issue in online shop** environments, but it is more important in social
commerce platforms due to the salient role of peer-generated contents. This article …

Internet banking service quality and its implication on e-customer satisfaction and e-customer loyalty

M Amin - International journal of bank marketing, 2016 - emerald.com
Purpose–The purpose of this paper is to examine the internet banking service quality and its
implication on e-customer satisfaction and e-customer loyalty. Design/methodology …

The influence of online information on investing decisions of reward-based crowdfunding

S Bi, Z Liu, K Usman - Journal of business research, 2017 - Elsevier
How does online information influence investor decisions? Funders or investors have
access to a variety of information about a project or product when they make investment …

[PDF][PDF] Factors influencing purchase intention towards consumer-to-consumer e-commerce

M Dachyar, L Banjarnahor - Intangible Capital, 2017 - redalyc.org
Purpose: This study explores factors that influence consumer's purchase intention at three
consumer-to-consumer (C2C) e-commerce companies in Indonesia. Design/methodology: 5 …