One of the profound impacts of digitalization on supply chains is manifested through e-
commerce. The latter has significantly grown during the last two decades, with further …

Abstract The promising OC-Omni Channel interactive technology is presently perceived by
several retailers as enabling the tool to compete in the marketplace more rigorously and …

E-commerce retailers face the challenge to assemble large numbers of time-critical picking
orders each consisting of just a few order lines with low order quantities. Traditional picker-to …

In e-commerce, many online platforms operate as a reseller for some products and serve as
a marketplace for others. Under both selling modes, the logistics service can be undertaken …

Prior research has found trust to play a significant role in sha** purchase intentions of a
consumer. However there has been limited research where consumer trust dimensions have …

Purpose The purpose of this paper is to re-examine the extant research on last-mile logistics
(LML) models and consider LML's diverse roots in city logistics, home delivery and business …

Business experts have enthusiastically projected a seamless, retail world where customers
can shop across channels, anywhere and at any time. This type of multiple channel retailing …

The omni-channel, as an emerging trend in retail, aims to coordinate processes and
technologies across supply and sales channels. The evolution of this concept is still nascent …

Omnichannel retailing and post-pandemic recovery: building a research agenda | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us …

Traditionally, online retailers have acted as product resellers. Recently, these retailers have
also started to serve as online marketplaces by providing a platform to directly connect …