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[HTML][HTML] High-quality health systems in the Sustainable Development Goals era: time for a revolution
Executive summary Although health outcomes have improved in low-income and middle-
income countries (LMICs) in the past several decades, a new reality is at hand. Changing …
income countries (LMICs) in the past several decades, a new reality is at hand. Changing …
The role of embedded research in quality improvement: a narrative review
Methods We carried out a narrative review 24–26 to explore the role that embedded
researchers could play in improvement efforts in healthcare. We conducted a two-stage …
researchers could play in improvement efforts in healthcare. We conducted a two-stage …
Emotional intelligence and leadership: insights for leading by feeling in the future of work
Purpose Emotional intelligence (EI) is a critical component of leadership that reflects the
ability of leaders to understand how their emotions and actions affect the people around …
ability of leaders to understand how their emotions and actions affect the people around …
Quality management in humanitarian operations and disaster relief management: A review and future research directions
Quality management has been widely discussed in the literature, and recent special issues
on humanitarian supply chains and relief operations have emphasized the increasing …
on humanitarian supply chains and relief operations have emphasized the increasing …
[HTML][HTML] How to be a very safe maternity unit: an ethnographic study
Maternity care continues to be associated with avoidable harm that can result in serious
disability and profound anguish for women, their children, and their families, and in high …
disability and profound anguish for women, their children, and their families, and in high …
Patient‐centered insights: using health care complaints to reveal hot spots and blind spots in quality and safety
Policy Points: Health care complaints contain valuable data on quality and safety; however,
there is no reliable method of analysis to unlock their potential. We demonstrate a method to …
there is no reliable method of analysis to unlock their potential. We demonstrate a method to …
Learning from patients' experiences related to diagnostic errors is essential for progress in patient safety
Diagnostic error research has largely focused on individual clinicians' decision making and
system design, while overlooking information from patients. We analyzed a unique new data …
system design, while overlooking information from patients. We analyzed a unique new data …
How do aggregated patient-reported outcome measures data stimulate health care improvement? A realist synthesis
Objectives Internationally, there has been considerable debate about the role of data in
supporting quality improvement in health care. Our objective was to understand how, why …
supporting quality improvement in health care. Our objective was to understand how, why …
[HTML][HTML] The patient feedback response framework–understanding why UK hospital staff find it difficult to make improvements based on patient feedback: a qualitative …
Patients are increasingly being asked for feedback about their healthcare experiences.
However, healthcare staff often find it difficult to act on this feedback in order to make …
However, healthcare staff often find it difficult to act on this feedback in order to make …
Beyond clinical engagement: a pragmatic model for quality improvement interventions, aligning clinical and managerial priorities
Despite taking advantage of established learning from other industries, quality improvement
initiatives in healthcare may struggle to outperform secular trends. The reasons for this are …
initiatives in healthcare may struggle to outperform secular trends. The reasons for this are …