Map** service innovation research in hospitality and tourism: An integrative bibliometric analysis and research agenda

KKF So, H Kim, Y He, X Li - Cornell Hospitality Quarterly, 2023 - journals.sagepub.com
In light of current industry imperatives and growing scholarly attention, this study was
conducted to provide a thoroughly updated bibliometric overview of how service innovation …

The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector

RBS Madi Odeh, BY Obeidat, MO Jaradat… - International Journal of …, 2023 - emerald.com
Purpose This empirical research draws on the existing theory of transformational leadership,
adaptive culture and organizational resilience, and investigates the effect of the elected TQM …

Can intellectual capital promote the competitive advantage? Service innovation and big data analytics capabilities in a moderated mediation model

AW Alkhatib, M Valeri - European Journal of Innovation Management, 2024 - emerald.com
Purpose This study explores the connection between intellectual capital (IC) components
and the competitive advantage (CA) of the hospitality sector in Jordan through the mediating …

Examining linkage between transactional leadership, organizational culture, commitment and compensation on work satisfaction and performance

N Nurlina - Golden Ratio of Human Resource Management, 2022 - goldenratio.id
The purpose of this study was to analyze the effect of transactional leadership,
organizational culture, commitment, and compensation on job satisfaction. The research …

Enhancing hospitality business performance: The role of entrepreneurial orientation and networking ties in a dynamic environment

K Tajeddini, E Martin, A Ali - International Journal of Hospitality …, 2020 - Elsevier
Utilizing a sample of 192 hospitality firms, this study investigates the moderating role of a
dynamic environment, coupled with business and social networking ties and technology …

Employee performance and customer loyalty: Mediation effect of customer satisfaction

T Budur, M Poturak - Middle East Journal of Management, 2021 - inderscienceonline.com
Customer preferences and behaviours are constantly changing, thus employee adaptation
to customer demands in service providing is essential in today's modern business. This …

[HTML][HTML] Achieving sustained competitive advantage in retail and consumer service firms: The role of entrepreneurial orientation and entrepreneurial bricolage

K Tajeddini, TC Gamage, J Tajdini, SA Qalati… - Journal of Retailing and …, 2023 - Elsevier
The vital role of entrepreneurial orientation and entrepreneurial bricolage in creating
sustained competitive advantage in retail and consumer service firms is increasingly …

Examining linkage leadership style, employee commitment, work motivation, work climate on satisfaction and performance

M Megawaty, A Hamdat, N Aida - Golden Ratio of Human Resource …, 2022 - goldenratio.id
This study aims: to test and analyze the influence of leadership style, employee commitment,
work motivation, and work climate on employee job satisfaction with direct and indirect …

Does climate for creativity mediate the impact of servant leadership on management innovation and innovative behavior in the hotel industry?

OM Karatepe, M Aboramadan… - International Journal of …, 2020 - emerald.com
Purpose Drawing from theory of organizational creativity, servant leadership (SEL), social
exchange and social learning theories, this paper aims to propose a research model where …

Organizational commitment, competence on job satisfaction and lecturer performance: Social learning theory approach

MS Amin - Golden Ratio of Human Resource Management, 2022 - goldenratio.id
The purpose of this study is to measure employee performance seen from the achievement
of lecurer work. Furthermore, the research design is structured in such a way that the …