DAISY: An implementation of five core principles for transparent and accountable conversational AI

M Wahde, M Virgolin - International Journal of Human–Computer …, 2023 - Taylor & Francis
We present a detailed implementation of five core principles for transparent and
acccountable conversational AI, namely interpretability, inherent capability to explain …

Teaching-learning interaction: a new concept for interaction design to support reflective user agency in intelligent systems

H Kim, Y Lim - Proceedings of the 2021 ACM Designing Interactive …, 2021 - dl.acm.org
Intelligent systems in everyday lives learn about their users to tailor services over time.
However, these systems are often designed with little consideration of user agency on their …

The five is: key principles for interpretable and safe conversational ai

M Wahde, M Virgolin - Proceedings of the 2021 4th International …, 2021 - dl.acm.org
In this position paper, we present five key principles, namely interpretability, inherent
capability to explain, independent data, interactive learning, and inquisitiveness, for the …

Personalized Recommender System for Children's Book Recommendation with A Realtime Interactive Robot

Y Liu, T Gao, B Song, C Huang - arxiv preprint arxiv:1710.00310, 2017 - arxiv.org
In this paper we study the personalized book recommender system in a child-robot
interactive environment. Firstly, we propose a novel text search algorithm using an inverse …

Learning Personalized User Preference from Cold Start in Multi-turn Conversations

D Kong, A Jha, L Yun - arxiv preprint arxiv:2309.05127, 2023 - arxiv.org
This paper presents a novel teachable conversation interaction system that is capable of
learning users preferences from cold start by gradually adapting to personal preferences. In …

An intelligent agent for E-government call center

LMS Al-Abbasi, W Elmedany, NM Hewahi - 2021 - IET
“The National Contact Center (NCC) in the Kingdom of Bahrain,” the National Suggestion
and Complaint network, is the communication channel in Bahrain for citizens and residents …

Understanding the Role of Conversational AI for Organizations: A Qualitative Study

R Arfat - Journal of Digitovation and information system, 2024 - jdiis.de
In today's digital landscape, managing customer service, customer satisfaction, and
employee work-life balance poses significant challenges for organizations. The rise of SaaS …

Intelligent Conversational Agents for Ambient Computing: A Keynote at SIGIR 2022

R Sarikaya - ACM SIGIR Forum, 2023 - dl.acm.org
We are in the midst of an AI revolution. Three primary disruptive changes set off this
revolution: 1) increase in compute power, mobile internet, and advances in deep learning …

Interactive language learning application using artificial intelligence

J Linares Carrasquer - 2024 - theseus.fi
This thesis explores the convergence of artificial intelligence (AI) and language learning
through the development of a mobile application. The application employs AIdriven image …

Exploring the Effect of AI-Driven Contextual Conversations on EFL Grammar Learning at University Level in Saudi Arabia

GMS Mohammed, MMNH Ja'ashan - Journal of Ecohumanism, 2024 - ecohumanism.co.uk
This study aims to explore EFL grammar learning through AI-driven contextual
conversations at the university level in Arab countries, particularly in Saudi Arabia. To …