Household energy conservation has emerged as a major challenge and opportunity for
researchers, practitioners and policymakers. Consumers also seem to be gaining greater …

Evidence exists that service quality delivery through Web sites is an essential strategy to
success, possibly more important than low price and Web presence. To deliver superior …

The fast-paced growth of e-commerce is rapidly changing consumers' shop** habits and
sha** the future of the retail industry. While online retailing has allowed companies to …

The omni-channel, as an emerging trend in retail, aims to coordinate processes and
technologies across supply and sales channels. The evolution of this concept is still nascent …

Online grocery shop** in Germany has shown a strong growth in the past years and is
expected to further develop in the future, especially through the influence of COVID-19. The …

While most retail stores offer return policies, some offer more lenient return policies than
others. The inherent belief is that lenient return policies are more likely to lead to purchases …

Motivations to engage in retail shop** include both utilitarian and hedonic dimensions.
Business to consumer e-commerce conducted via the mechanism of web-shop** provides …

Purpose The purposes of this study are to develop an extended technology acceptance
model (TAM) model by adding customer intimacy, perceived risk, trust and Sharia …

In this paper, we report the development of scales to measure the perceived benefits and
risks associated with online shop**. Based on an exploratory qualitative inquiry and …

With the phenomenal growth of B2C e-commerce, most industries including banking and
financial services sector have been influenced, in one way or another. Several studies …