Despite the relatively young age of Human–Robot Interaction (HRI) as a field, there is a
large volume of research on advances in robot hardware, software and behavior. The goal …

Purpose: The information-intensive nature of the tourism and hospitality industry requires
regular communication between firms and customers. Yet, customer service personnel's …

Previous research on attitudes toward robots has emphasized the aspect of cultural
differences regarding the acceptance of social robots in everyday life. Existing work has also …

Anthropomorphism describes the tendency to ascribe human characteristics to nonhuman
agents. Due to the increased interest in social robotics, anthropomorphism has become a …

Background The worldwide population of older adults will soon exceed the capacity of
assisted living facilities. Accordingly, we aim to understand whether appropriately designed …

Increasing evidence suggests that people show moral concern for robots among other
nonhuman entities. Furthermore, people's attitudes toward new automated technologies …

Through combining robots' power, consistency, and accuracy with humans' creativity and
flexibility, human–robot interaction offers new ways of manufacturing. For the successful …

This paper presents the Polish adaptation of the Negative Attitude toward Robots Scale
(NARS-PL), primarily created by Nomura et al.(2004). 213 individuals participated in the …

Background: As the prevalence of robots increases each year, understanding how we
anthropomorphize and interact with them is extremely important. The three-factor theory of …

There is an actual trend for humanizing technological artifacts, especially social robots.
However, human‐like social robots trigger negative attitudes by threatening human …