The present article offers a mixed-method perspective on the investigation of determinants of
effectiveness in quality assurance at higher education institutions. We collected survey data …

Anecdotal evidence suggests that there is growing concern about increasing administrative
burden within universities around the world. At the same time, the literature explicitly …

One fundamental aspect of organizational transformation in higher education is the change
to the profile of universities' non-academic workforce. Key staffing trends identified in recent …

During the last decades, all OECD countries have implemented public sector reforms to
increase the efficiency and to enhance the effectiveness and performance of public …

Higher education systems are changing due to trends of funding pressures, increasing
social demands and growing numbers of students. Even though teaching and research are …

Universities are often portrayed as, and have been found to be, quite stable organizational
forms where it is difficult to initiate and implement change. However, numerous empirical …

Recent European research has revealed growth in the number of administrators and
professionals across different sections of universities—a long established trend in US …

Based on key governance and organisational characteristics from the 1970s universities
have been conceptualised as organised anarchies and loosely coupled systems. More …

European universities have changed dramatically over the last two to three decades. The
two dominant frameworks to analyze these changes are “New Public Management” and the …

Universities are increasingly engaging with non-academic professionals in facilitating
performance outcomes, reaffirming themselves as purposive organisations, ie institutions …