This is a conceptual paper that examines service quality and student satisfaction in higher
learning institutions. It presents the reviews of the literature on the service quality construct in …

This paper presents a developed higher education quality assessment model (HEQAM) that
can be applied for enhancement of university services. This is because there is no universal …

Through the growing number of students, universities are moving like a private company in
the market. They are always trying to increase their students, namely customers to survive in …

The objective of this study is to investigate whether the quality of educational services and
the university's institutional image influence students' overall satisfaction with their university …

The aim of this research was to investigate the impact of the intangible qualities of the
universities on student satisfaction. To do this, we have collected data from 7 different major …

A key graduate attribute for engineering students is the design and development of solutions
for real-life problems. Enabling students to grasp engineering design principles often proves …

In today's aggressive competitive education business world, service quality has become one
of the most important determinants of student satisfaction. It has also become the key to …

Worldwide there is an increase in competition between higher education institutions seeking
to ascertain their position in the world ranking, resulting in universities introspectively …

Considering the importance of service quality, this paper aims to investigate the relationship
between service quality and student satisfaction in higher education sector of Nepal. A …

The purpose of this study was to determine the factors that influence the training quality of
Van Lang University's Finance Banking faculty (VLU). Another goal was to discover a way to …