Co** with crisis: The paradox of technology and consumer vulnerability

SF Yap, Y Xu, LP Tan - International Journal of Consumer …, 2021 - Wiley Online Library
The COVID‐19 pandemic has created unprecedented disruptions in consumers' daily lives.
Regulations imposing social distancing, quarantine and full‐scale lockdowns have …

[HTML][HTML] A global perspective on the marketing mix across time and space

JRK Wichmann, A Uppal, A Sharma… - International Journal of …, 2022 - Elsevier
The marketing mix (MM) is an integral part of a firm's marketing strategy sitting at the nexus
between a company and the marketplace. As such, it evolves together with the marketplace …

From “touch” to a “multisensory” experience: The impact of technology interface and product type on consumer responses

A Mishra, A Shukla, NP Rana… - Psychology & …, 2021 - Wiley Online Library
Online retailers are increasingly using augmented reality (AR) and virtual reality (VR)
technologies to solve mental and physical intangibility issues in a product evaluation …

Marketing's role in understanding political activity

D Korschun, KD Martin… - Journal of public policy …, 2020 - journals.sagepub.com
The global political system is undergoing profound transformations. Political spending is
reaching unprecedented heights (particularly in the United States), and much of it is shifting …

COVID-19: Lessons from South Korean pandemic communications strategy

S Choi, TL Powers - International Journal of Healthcare …, 2021 - Taylor & Francis
There is a pressing need for evidence on effective COVID-19 pandemic mitigation efforts.
The impact of the pandemic has been far-reaching, making management of the outbreak a …

Rethinking service systems and public policy: a transformative refugee service experience framework

S Boenigk, R Fisk, S Kabadayi… - Journal of Public …, 2021 - journals.sagepub.com
The global refugee crisis is a complex humanitarian problem. Service researchers can assist
in solving this crisis because refugees are immersed in complex human service systems …

Marketplaces of misinformation: A study of how vaccine misinformation is legitimized on social media

G Di Domenico, D Nunan… - Journal of public policy & …, 2022 - journals.sagepub.com
Combating harmful misinformation about pharmaceuticals on social media is a growing
challenge. The complexity of health information, the role of expert intermediaries in …

What consumers actually know: The role of objective nutrition knowledge in processing stop sign and traffic light front-of-pack nutrition labels

JC Andrews, R Netemeyer, S Burton, J Kees - Journal of Business …, 2021 - Elsevier
Examining the effects of what consumers actually know (ie, objective knowledge) is an
important gap in front-of-pack (FOP) nutrition research. In experiments with over 2,000 …

Ritual revision during a crisis: The case of Indian religious rituals during the COVID-19 pandemic

V Kapoor, R Belk, C Goulding - Journal of Public Policy & …, 2022 - journals.sagepub.com
Rituals, particularly religious rituals, may play a significant role in times of crises. Often,
these rituals undergo revision to adapt to the changing needs of the time. This article …

Mask wearing as a prosocial consumption behaviour during the COVID-19 pandemic: an application of the theory of reasoned action

CL Ackermann, H Sun, T Teichert… - Journal of Marketing …, 2021 - Taylor & Francis
This study adopts a theory of reasoned action approach to understand consumers' mask
wearing when shop** in the context of the COVID-19 pandemic. We investigated mask …