Customer satisfaction with electronic public services: An 18 years of systematic literature review

VN Fathya, V Viverita, SRH Hati, RD Astuti - International Review on …, 2023‏ - Springer
Given the increase in technology-based services in the public sector, such as the use of web-
based or mobile applications, understanding the levels of customer satisfaction with …

Do you see my effort? An investigation of the relationship between e-government service quality and trust in government

HA Alsarraf, S Aljazzaf, AM Ashkanani - … : People, Process and Policy, 2022‏ - emerald.com
Purpose Electronic government (e-government) has been suggested as an important tool to
improve public services and enhance citizens' trust in government. Several studies have …

The impact of e‐government services on customer satisfaction in the private sector: A case study of the Kingdom of Bahrain (SIJILAT), an online commercial …

R AL‐Kaabi - The Electronic Journal of Information Systems in …, 2023‏ - Wiley Online Library
Countless e‐government program initiatives have been introduced to profit each section of
society in the Kingdom of Bahrain: citizens, residents, government entities, and workers' …

Assessing information quality of Bangladesh e-government websites

MH Elahi, SMZ Ahmed - Performance Measurement and Metrics, 2023‏ - emerald.com
Purpose The purpose of this paper is to assess the information quality of e-government
websites by university-education citizens of Bangladesh. It also investigated citizens' …

Cyber attacks and security system design solutions in emerging markets and Vietnam

NTP Thanh, TH Le, H Van Thuc, DTN Huy… - … and Computer Systems …, 2022‏ - Springer
The purpose of this study is to present the concept of cyber attack and cyber security risk,
and security system design in Vietnam. The 2nd purpose is to principles of security system …

Validation d'un modèle de mesure en tant qu'aspect clé de l'adoption de l'administration en ligne au Maroc

I ABOULIATIM, A ELKAABI, K TOUNSI… - Revue …, 2024‏ - revuechercheur.com
Au début du nouveau millénaire, de nombreux pays ont numérisé leurs services publics
pour en améliorer la qualité et l'accessibilité. Au Maroc, malgré une expansion socio …

[PDF][PDF] Empirical study on the relationship between corporate social responsibility, corporate reputation and performance of e-commerce enterprises in Vietnam

KQ Hoan - Mediterranean Journal of Basic and Applied …, 2024‏ - dinhtranngochuy.com
The article studies the relationship between corporate social responsibility (CSR), corporate
reputation and performance of e-commerce enterprises. Testing on a sample of 212 …

[PDF][PDF] Impacts of FDIs and Suggestions for Attracting FDIs

MNT Duong - 2023‏ - academia.edu
Through the regression analysis method based on data on FDI and labor productivity of 63
provinces/cities in the period from 2010 to 2021, the results allow to confirm that FDI has an …

[PDF][PDF] SomeRecommendationsinAttractingFDIin Vietnamese ProvincesVIaUsingTimeSeriesData

MPTT Giang - 2023‏ - academia.edu
The article will show Some recommendations in attracting FDI in Vietnamese provinces. In
essence, FDI is the intersection of demand between the FDI-investing country and the FDI …

[PDF][PDF] Roles and Functions of Uncle Ho Soldiers in Official Communication Topics

NTH Chuyen, MNTH Diep, DTN Huy - Sch J Arts Humanit Soc Sci, 2023‏ - researchgate.net
The main established relationship/communication role of Uncle Ho's soldiers in the
collective is mainly a powerful role. The friendly role appears but is only expressed in the CS …