[BOOK][B] Human factors in simple and complex systems

RW Proctor, T Van Zandt - 2018 - taylorfrancis.com
Recently, there have been a number of advances in technology, including in mobile devices,
globalization of companies, display technologies and healthcare, all of which require …

A review on the role of color and light in affective computing

MV Sokolova, A Fernández-Caballero - Applied Sciences, 2015 - mdpi.com
Light and color are ubiquitous environmental factors which have an influence on the human
being. Hence, light and color issues have to be considered especially significant in human …

A scholarly definition of artificial intelligence (AI): advancing AI as a conceptual framework in communication research

H Gil de Zúñiga, M Goyanes, T Durotoye - Political communication, 2024 - Taylor & Francis
ABSTRACT Research on Artificial Intelligence (AI) in communication research is gaining
broader interest. This interdisciplinary interest has yet to be supported by a systematic …

User experience: A bibliometric review of the literature

W Zuo, B Mu, H Fang, Y Wan - IEEE Access, 2023 - ieeexplore.ieee.org
User experience is a well-discussed topic in the field of human–computer interaction. To
describe the status of research on this topic, a bibliometric analysis of publications …

Drivers of technology adoption during the COVID-19 pandemic: The motivational role of psychological needs and emotions for pre-service teachers

F Şahin, YL Şahin - Social Psychology of Education, 2022 - Springer
The vital role of motivation becomes even more evident when considering the digital
transformation of learning and teaching environments, especially with the effect of the …

End-user frustrations and failures in digital technology: exploring the role of Fear of Missing Out, Internet addiction and personality

L Hadlington, MO Scase - Heliyon, 2018 - cell.com
The present study aimed to explore the potential relationship between individual differences
in responses to failures with digital technology. In total, 630 participants (50% male) aged …

The impact of emotional expression by artificial intelligence recommendation chatbots on perceived humanness and social interactivity

J Zhang, X Wang, J Lu, L Liu, Y Feng - Decision Support Systems, 2024 - Elsevier
Artificial intelligence-powered chatbots capable of expressing emotions have gained
significant popularity in the realm of customer service. Although previous studies have …

[HTML][HTML] The role of expectations in service evaluation: A longitudinal study of a proximity mobile payment service

S Kujala, R Mugge, T Miron-Shatz - International Journal of Human …, 2017 - Elsevier
We develop and test a model that suggests that expectations influence subjective usability
and emotional experiences and, thereby, behavioral intentions to continue use and to …

[HTML][HTML] Fore-sighting autonomous driving-An Ethnographic approach

T Lindgren, S Pink, V Fors - Technological Forecasting and Social Change, 2021 - Elsevier
A growing body of Human-Computer-Interaction research and the automotive industry has
identified that understanding user needs and creating positive user experience (UX) is …

Examining emotions linked to live chat services: The role of e-service quality and impact on word of mouth

L Rajaobelina, I Brun, N Kilani… - Journal of Financial …, 2021 - pmc.ncbi.nlm.nih.gov
The purpose of this article is twofold:(1) to investigate the emotions experienced by banking
customers when using live chat services and their impact on positive word-of-mouth …