[HTML][HTML] Past, present, and future of customer engagement

WM Lim, T Rasul, S Kumar, M Ala - Journal of business research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept that emerged after the new millennium.
Despite flourishing interest on CE among marketing academics and professionals, no …

Place branding: A systematic literature review and future research agenda

S Swain, C Jebarajakirthy, BK Sharma… - Journal of Travel …, 2024 - journals.sagepub.com
This study aims to systematically review the place branding literature and comprehensively
synthesize the academic research in this domain. Accordingly, this study examines the …

Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of tourist satisfaction and the moderating role of destination familiarity

H Shi, Y Liu, T Kumail, L Pan - Tourism Review, 2022 - emerald.com
Tourism destination brand equity, brand authenticity and revisit intention: the mediating role of
tourist satisfaction and the moderating role of destination familiarity | Emerald Insight Books …

Ad avoidance in the digital context: A systematic literature review and research agenda

F Çelik, MS Çam, MA Koseoglu - International Journal of …, 2023 - Wiley Online Library
The recent growth in digital marketing investments and revenues has attracted the attention
of both marketing practitioners and scholars. However, this growth has dramatically …

Shared moments, lasting impressions: Experience co-creation via travel livestreaming

PS Lo, GWH Tan, ECX Aw, KB Ooi - Journal of Hospitality and Tourism …, 2024 - Elsevier
Centring on real-time interactivity and participatory features, this study explores the influence
of travel livestreams on destination marketing. It investigates how the co-creation of …

Content marketing research: A review and research agenda

J Bubphapant, A Brandão - International Journal of Consumer …, 2024 - Wiley Online Library
Given the importance of content that integrates into consumers' daily lives, marketing
academics are becoming more interested in content marketing. Although academics have …

Bibliometric and visualized review of smart tourism research

S Chen, D Tian, R Law, M Zhang - International journal of …, 2022 - Wiley Online Library
Using bibliometric analysis, this research provides a comprehensive, systematic, and visual
overview of 441 studies related to smart tourism, which were published between 2010 and …

Reimagining urban destinations: Adaptive and transformative city brand attributes and values in the pandemic crisis

C Pasquinelli, M Trunfio, N Bellini, S Rossi - Cities, 2022 - Elsevier
This paper contributes to the post-Covid urban tourism debate. It focuses on how cities
respond to the pandemic asking how and to what extent urban destination brands are …

The effectiveness of the destination logo: Congruity effect between logo typeface and destination stereotypes

F Li, J Ma - Tourism Management, 2023 - Elsevier
A well-designed logo can assist destination marketers in the development of destination
identity and image, and yet the factors that contribute to an effective destination logo are …

The power of perception: how brand gestalt influences revisit intention

T Wulyatiningsih, DW Mandagi - SEIKO: Journal of …, 2023 - journal.stieamkop.ac.id
This study aims to investigate the impacts of 4S brand gestalt dimensions, namely story,
sensescape, servicescape, and stakeholder, on tourists' intention to revisit a destination. The …