[HTML][HTML] Urban freight last mile logistics—Challenges and opportunities to improve sustainability: A literature review

T Bosona - Sustainability, 2020 - mdpi.com
Last mile logistics (LML) is the least efficient and complex part of supply chain. The main
objective of this study was to identify major challenges of urban freight LML and …

Consumer-driven e-commerce: A literature review, design framework, and research agenda on last-mile logistics models

SFWT Lim, X **, JS Srai - … Journal of Physical Distribution & Logistics …, 2018 - emerald.com
Purpose The purpose of this paper is to re-examine the extant research on last-mile logistics
(LML) models and consider LML's diverse roots in city logistics, home delivery and business …

[HTML][HTML] Mobile apps use and WOM in the food delivery sector: the role of planned behavior, perceived security and customer lifestyle compatibility

D Belanche, M Flavián, A Pérez-Rueda - Sustainability, 2020 - mdpi.com
This research examines the phenomenon of food delivery services from the mobile app
user's perspective and how consumers' lifestyles are changing because of the convenience …

Using customer-related data to enhance e-grocery home delivery

S Pan, V Giannikas, Y Han, E Grover-Silva… - … Management & Data …, 2017 - emerald.com
Purpose The development of e-grocery allows people to purchase food online and benefit
from home delivery service. Nevertheless, a high rate of failed deliveries due to the …

City logistics, urban goods distribution and last mile delivery and collection

I Cardenas, Y Borbon-Galvez… - … and regulation in …, 2017 - journals.sagepub.com
Supply chains, logistics and freight have been facing increasingly complex challenges
posed by transitions in economic structures, urbanization, city design and transport systems …

Improving home delivery efficiency by using principles of address intelligence for B2C deliveries

JHR Van Duin, W de Goffau, B Wiegmans… - Transportation research …, 2016 - Elsevier
This research shows how to use historical delivery data to predict future delivery results by
applying address intelligence. The application of multiple linear regression techniques …

AI in operations management: applications, challenges and opportunities

AK Dogru, BB Keskin - Journal of Data, Information and Management, 2020 - Springer
We have witnessed unparalleled progress in artificial intelligence (AI) and machine learning
(ML) applications in the last two decades. The AI technologies have accelerated …

Last-mile strategies for urban freight delivery: a systematic review

T Lyons, NC McDonald - Transportation Research Record, 2023 - journals.sagepub.com
Trends in retail and e-commerce have led to greater demand for urban freight and last-mile
deliveries. This is a concern for urban planners, parcel carriers, and citizens as they struggle …

Attended home delivery: reducing last-mile environmental impact by changing customer habits

D Manerba, R Mansini, R Zanotti - IFAC-PapersOnLine, 2018 - Elsevier
Frequently, e-commerce customers pay additional costs for home delivery taking place in a
restricted time window. We show how such a behavior is counterproductive in terms of last …

E-grocery challenges and remedies: Global market leaders perspective

M Mkansi, C Eresia-Eke… - Cogent Business & …, 2018 - Taylor & Francis
The purpose of the study is to identify logistic elements germane to e-grocery businesses,
and to reveal the challenges collateral with each logistic element. Further, it strives to create …