Hospitality and tourism service innovation: A bibliometric review and future research agenda

H Shin, RR Perdue - International Journal of Hospitality Management, 2022 - Elsevier
Adopting a life cycle innovation process model, including innovation creation, diffusion, and
evaluation, this research analyzed the knowledge development of service innovation …

Distance is no longer a barrier to healthcare services: current state and future trends of telehealth research

S Sahoo, J Sahoo, S Kumar, WM Lim, N Ameen - Internet Research, 2023 - emerald.com
Purpose Taking a business lens of telehealth, this article aims to review and provide a state-
of-the-art overview of telehealth research. Design/methodology/approach This research …

Open innovation and the evaluation of internet-enabled public services in smart cities

K Paskaleva, I Cooper - Technovation, 2018 - Elsevier
This article is focused on public service innovation from an innovation management
perspective. It presents research experience gained from a European project for managing …

Evaluating service innovation and business performance in tourism: a multicriteria decision analysis approach

FC Kitsios, E Grigoroudis - Management Decision, 2020 - emerald.com
Purpose The purpose of this study is to evaluate the effectiveness of the new service
development (NSD) process in tourism. For this reason, factors influencing the process of …

Does one size fit all? New service development across different types of services

E Jaakkola, T Meiren, L Witell, B Edvardsson… - Journal of Service …, 2017 - emerald.com
Purpose The extant new service development (NSD) literature tends to assume that the key
practices for NSD identified in one context apply for all services, and has failed to sufficiently …

Theoretical frameworks in telemedicine research

V Wade, L Gray, C Carati - Journal of telemedicine and …, 2017 - journals.sagepub.com
The purposive use of theory is a foundational component of research, which underpins the
design, methodology, measures, interventions, and interpretation of the research project …

Incremental and radical open service innovation

P Myhren, L Witell, A Gustafsson… - Journal of Services …, 2018 - emerald.com
Purpose Open service innovation is an emergent new service development practice, where
knowledge on how to organize development work is scarce. The purpose of the present …

Leveraging stakeholders' knowledge in new service development: a dynamic approach

E Pellizzoni, D Trabucchi, F Frattini… - Journal of Knowledge …, 2020 - emerald.com
Purpose This study aims to shed lights on the dynamics of involving and sharing knowledge
with stakeholders in the process of new service development (NSD) over time …

Forecasting the success of a new tourism service by a neuro-fuzzy technique

GS Atsalakis, IG Atsalaki, C Zopounidis - European Journal of Operational …, 2018 - Elsevier
This paper presents a novel approach to forecasting the success of a newly launched
service in tourism by using a hybrid intelligence system called the Adaptive Neuro Fuzzy …

[HTML][HTML] Literature Review: Why do we need innovative design methods for future Mobility-as-a-Service (MaaS)?

Y Li, A May, S Cook, D Chen - Transportation Research Interdisciplinary …, 2024 - Elsevier
Since its inception in 2014, Mobility-as-a-Service (MaaS) has been the subject of numerous
trials and pilot studies globally, predominantly yielding favourable outcomes. However …