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A machine learning‐based analysis of 311 requests in the Miami‐Dade County
S Cheng, S Ganapati, G Narasimhan… - Growth and …, 2022 - Wiley Online Library
This paper illustrates the application of machine learning algorithms in predictive analytics
for local governments using administrative data. The developed and tested machine …
for local governments using administrative data. The developed and tested machine …
Factors affecting the adoption of new technology: The case of 311 government call centers
SC Young - 2015 - digitalcommons.fiu.edu
Government call centers (311) were first created to reduce the volume of non-emergency
calls that were being placed to emergency 911 call centers. The number of 311 call centers …
calls that were being placed to emergency 911 call centers. The number of 311 call centers …
Mobile Location-Based Service (LBS) Apps for the Public Sector: Prospects and Challenges
S Ganapati - Routledge Handbook on Information Technology in …, 2017 - taylorfrancis.com
The mobile environment provides an exciting frontier for geographic information systems
(GIS) development, especially in the evolution of location-based services (LBS) for the …
(GIS) development, especially in the evolution of location-based services (LBS) for the …
Electronic governance with an infrastructure reporting platform: The case of Züri wie neu.
L Asper - 2023 - zora.uzh.ch
This master thesis researches how the interaction between the administration of the city of
Zurich and users of the infrastructure reporting platform Züri wie neu (ZWN) is mediated. The …
Zurich and users of the infrastructure reporting platform Züri wie neu (ZWN) is mediated. The …