This article aims to analyse the current state of hotel outsourcing research and where it
should go in the future. Research on outsourcing is increasingly present in the hospitality …

This paper deepens the knowledge in the field of revenue management (RM) by
investigating the extent to which RM practices are adopted by hotels in Italy. Specifically …

Purpose This study aims to explore how inter-organizational systems (IOSs) drive tourism
businesses to a new normal based on the resource-based view through the supply chain of …

Outsourced room attendants have been described as invisible to both guests and
management. However, room attendants in Spain have managed to create a movement …

Recommendation systems (RSs) have been widely used in consumer product trading
platforms due to their excellent capability to assist users in finding relevant items, which …

Food delivery platforms increase their revenue by charging the restaurants a commission
fee for using their service. This study aims to understand the restaurant's behaviour when …

This study aims to identify the outsourcing levels of the main activities or processes carried
out in a hotel and the main benefits perceived by hotel managers. It proposes a model that …

The study focuses on develo** an outsourcing decision framework to assist the coal
mining organisation to decide on outsourcing of operational activities. The proposed …

Underpinned by resource-based and disruptive innovation theories, this study examines the
effects of informal players' perceived threat on the formalized tour operators' operational …

This paper aims to identify the critical success factors in Hong Kong Financial Service
Industry IT outsourcing satisfaction and propose possible satisfaction rate boosts. A hybrid …