Citizen experience in public transport: A systematic review and future research agenda

J Rincon‐Novoa, S Rojas‐Berrio… - … Journal of Consumer …, 2022 - Wiley Online Library
Public transport is a relevant issue for cities' and territories' development. From the
perspective of consumer behavior, citizens' experience as users and consumers is a topic of …

An overview of psychological factors in mobility choices: the impact on pro-environmental behavior

M Pellegrini, M Tagliabue - Discover Sustainability, 2024 - Springer
Despite the current increased spread of modern mobility options in urban areas aimed at
inducing changes in mobility choices, their integration into daily life remains sporadic …

Linking public transport user satisfaction with service accessibility for sustainable mobility planning

G Inturri, N Giuffrida, M Le Pira, M Fazio… - … International Journal of …, 2021 - mdpi.com
Increasing the Quality of Service (QoS) of Public Transport (PT), in order to attract more
users, is one of the goals of transport companies and urban policy-makers. A continuous …

A holistic data-driven framework for develo** a complete profile of bus passengers

S Chen, X Liu, C Lyu, L Vlacic, T Tang, Z Liu - Transportation Research Part …, 2023 - Elsevier
User profiles, considered as one of the fundamental inputs of recommendation systems and
customized services, can be rationally applied in the public transport domain to represent …

Smart mobility–an analysis of potential customers' preference structures

T Schulz, M Böhm, H Gewald, H Krcmar - Electronic Markets, 2021 - Springer
Cities around the world face major challenges caused by the extensive use of private cars.
To counteract these problems, a new paradigm is necessary which promotes alternative …

[HTML][HTML] Understanding information needs for seamless intermodal transportation: Evidence from Germany

T Meyer-Hollatz, M Kaiser, R Keller… - … Research Part D …, 2024 - Elsevier
Cities worldwide are seeking to enhance their sustainable mobility by reducing individual
motorized transportation. While intermodal mobility–combining multiple transportation …

Exploring the behavior of suburban train users in the event of disruptions

S Adelé, S Tréfond-Alexandre, C Dionisio… - … research part F: traffic …, 2019 - Elsevier
Little research has examined the behavior of public transport users in response to a service
disruption that has just occurred. This article aims to identify the different ways in which …

How do users choose their routes in public transport? The effect of individual profile and contextual factors

E Grison, JM Burkhardt, V Gyselinck - Transportation Research Part F …, 2017 - Elsevier
The aim of the present study was to better understand how public transport users make their
choice of route, in order to favor the use of public transport (henceforth PT) in large cities …

Motivating change in commuters' mobility behaviour: Digital nudging for public transportation use

S Zimmermann, T Schulz, A Hein… - Journal of Decision …, 2024 - Taylor & Francis
The urgency of climate change is evident worldwide, but current mobility patterns still cause
severe environmental damage. The largest share of these mobility-related problems is …

Exploring how perceptive differences impact the current public transport usage and support for future public transport extension and usage: A case study of …

N Shiwakoti, P Stasinopoulos, P Vincec, W Qian… - Transport Policy, 2019 - Elsevier
Although users' perceptions on public transport have been long identified by researchers as
important factors in travel mode choice, limited studies exist to examine the impact of …