Rapid growth in the gig economy has been facilitated by the increased use of algorithmic
management (AM) in online platforms (OPs) coordinating gig work. There has been a …

Although algorithms are increasingly used to support professional tasks and routine
decision-making, their opaque nature invites resistance and results in suboptimal use of …

The human resource management (HRM) function has witnessed the rapid integration of
algorithms into incumbent processes; however, significant employee resistance and …

With the explosive growth of data and the rapid rise of artificial intelligence and automated
working processes, humans inevitably fall into increasingly close collaboration with …

The rise of autonomous driving may sharply reshape ride-sourcing markets by influencing
drivers' income and participation, customers' choices, ride-sourcing platforms' operations …

Artificial intelligence (AI) has emerged as a pivotal force in modern business transformation,
garnering widespread attention from both practitioners and academics. With a notable …

Failing to follow expert advice can have real and dangerous consequences. While any
number of factors may lead a decision maker to refuse expert advice, the proliferation of …

Inverse optimization has been increasingly used to estimate unknown parameters in an
optimization model based on decision data. We show that such a point estimation is …

Last mile operations (LMO), the processes involved in the critical last stage of delivering
goods and services, have widespread relevance across major sectors of the economy …

As using generative artificial intelligence (GenAI) becomes more common in creative work,
the disclosure of GenAI involvement to recipients of created artifacts is often advocated to …